Will sage/intact update their invoices to allow customers to pay via bank or credit card directly?
I've attached a few examples of the email we receive from a quickbooks invoice and also the payment options.
We do not need assistance in getting bank…
Our company has decided they want to change the AR Aging Invoice by Invoice Date to Due Date.
Is there anything I should be aware of or need to run after I change the option? I would assume there is some utility I need to run that will recalculate the…
Hi All!
We're using Sage X3 in the US but I think this question would apply across all continents! We have been trying to build out a process for Chargebacks where Debit Notes are created that post against the AR account. Here's the scenario we have…
Looking to see how big AR Invoice History Header and Detail files can get before there is a performance hit or a file size limit.
We are looking at importing AR invoice details going forward in 2024, instead of a 1 line summary per invoice (actually…
Does SAGE have a feature that will automatically apply a customers credit towards open invoices? We have a customer that had a fairly large dollar value of credits on his account. We've been waiting to get direction from them on what to do with them and…
I have seen two unrelated instances of a single random line showing up on my invoice when generating one using the path
sales order, main, invoice data entry
the GL detail report that I printed early May for our April rebill, as well as the latest…
Please help!!! Very simple VI job has been in use since 2015, maybe earlier. But within the last year, we have had at least 3 incidents, and want to make sure that if user forgets to populate this column of the AR cash receipts excel template, the record…
How do you record a wire transfer from a customer in AR? In AP there is the selection drop down for Wire Transfer, but not in AR. I read if we use ACH/Credit Card, it doesn't post to BR. So do we use Cash and if so, how/where do we enter the long 15 digits…
Hi, I'm doing an analysis of credit card fees, with the intent of beginning to charge my Net 30 customers a fee for using a credit card to pay their invoice. I doubt it's possible, but is there some sort of report, or series of reports, I could run that…
We desire to document customer contact/communications regarding specific past-due invoices in Accounts Receivable. Is there a facility to do this at the invoice level?
Frequently, we receive verbal confirmation from a customer that a past-due invoice…
When we had Sage installed, all of our customers were imported into the system. When I start to type in the 'Customer No.' field, a drop-down menu appears with predictions of those customers. However, when I add a new customer, I have to click the magnifying…
Hello,
I posted an AR invoice to the wrong customer, so I went back in to Invoice Data Entry and adjusted the invoice to 0, using the same miscellaneous item codes. I then posted the invoice to the correct customer. The two GLs involved are only showing…
I have a customer that has a large credit on their account. They haven't been ordering very much, so they want me to pay out the credit. How do I cut a check for an AR Credit Memo? We are using Sage 2015.
A prepayment was incorrectly made, and due to some confusion was also entered in negatively so it shows up as a positive number in the aged invoice report. Is there a way to delete a PP or reverse it? This is on the A/R side.
Thank you.
I have a customer that has about 10 different divisions in different states. I received a few checks today , and while applying payments i accidentally over received in one account. So now that account shows -$239.40 , however i need that to be transferred…
If AR Options Apply Changes to Repetitive Invoices is set to prompt then when you enter a new customer in customer maintenance with a ship code you get a message "Do you want to update repetitive invoices?". Why would this message come up on a brand new…
I have an invoice that shows to have a balance of $5,382.38. When I try to apply the payment in the cash receipts function, the balance shows as -$10. I don't get it. How can I fix this? I don't see any credit memos.
I have a dilemma with a client. Company has an a/r account with many outstanding invoices that have been "donated" to a particular client. However, the salesperson has done the donation and the owner has offset all of these "sales" by deducting them from…
I believe that in our old MAS 90 version 2017 you could search Customer Invoices by the comment field.
If this was not a standard feature then I may have added it through Customizer.
Now it has been awhile since I have done that and do not recall…
Hi,
I have several customers with special requests regarding the sending of their invoices (mail, fax, e-mail to specific parties, etc). We created memos that pop up during Sales Order Entry. Unfortunately, that department doesn't always remember to…
I created two credit memos in the SO module and noted that they should apply to two specific invoices. However, the invoices had already been paid. Now the customer wants to take these credits against a different invoice. When I go to cash receipts entry…
Hi,
Just noticed that in AR debit note, the document date and due date is picking as the same date even if the customer has a credit term of 30days. Is there any reason for this and how can this be changed?
Sage 300 ERP 6.0
Priti Kumar
A user entered a '[' within text in the AR Receipt Check/Receipt No. field which then caused an issue in the Bank Reconciliation. We are on version 2014 (300 Premium ERP) (Build 1) (Product Update 1). A posting by Connie H. in Sage Ideas database titled…
Hi,
We have an AR receipt Entry batch with 2 entries my first entry is ok but I want to undo the 2nd entry in order to put back the document number in the first entry.
