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I've never had an employee want extra withholding when filling out their W4. I found where to enter that amount (Maintain Employee & Sales rep, withholding info tab, additional withholding federal box/top line) and did so. I then did a trial paycheck…

We recently filed 2023 W2s and completed the process except printing the employee copies to pdf for our records. I understand that the Aatrix files are located inside the company folder on the server where they were processed and we can see them there…

Is anyone else receiving an error when we try to finalize and pay for our 1099s. I've tried mulitple files and credit cards. It also immediately pops up so it isn't timing out after 5 tries. "An error occurred uploading the payload file. Error uploading…

When we attempt to run payroll reports in Sage 300 and access Aatrix to complete the process, we are encountering an "unknown publisher" error message: "Windows has blocked this software because it can't verify the publisher." The error dialog lists…

I have 2023 Sage 50 version with subscription good until 8/9/2024. We closed our company on January 13, 2023, so we have a couple weeks of payroll that I need to run W-2, W-3 , 1094 & 1095 but they do not seem to be available to file through atrix. They…

When we got to file 1099's, the last and first name are missing from the W-2/1099 preparer list where you verify recipient taxpayer identification numbers. The error says "Recipient First and Last Name required." I have sage 300 2021 with the latest tax…

Is anybody else having problems with the Aatrix payroll tax forms (5-4-1, 5-4-2) not populating after the latest software and forms updates? Last Friday the forms worked fine for me. Today I updated to the latest version of Sage and the latest (required…

With the new CRA requirement that all Canadian employers now identify if dental coverage was available to each employee (the new Box 45 on T4 or Box 015 on T4-A), when can Sage users expect the update for this? As it will be required to go in on an…

I have done all the updates, but only see all the 2022 reports. Have I missed something or is it just not yet available?

Receiving errors when filing the Kansas Unemployment that says the tax rate is too low (verified the tax rate is correct) and for OK the taxable unemployment wages cannot be greater than the upper limit. First time I have received either message and…

After getting over the panic that our customized 1099 templates were gone with the upgrade to Sage 50 2023 and making the dozens of corrections Aatrix requires, I cannot get my printing to line up on the bottom portion of the 1099-MISC Forms! I used to…

I was disappointed to see that all of the customized 1099 forms I had set up in the past were gone. I am happy to see the 1099 NEC & Misc in the tax form screen, but my 1099-Div form is gone. I am now scrambling to figure out how I am going to print these…

Now that we have to use Aatrix to print our 1099's we only have the option of printing to blank paper without the instructions. No way to get around this. So we either have to send to our recipients without the instructions or print a 12 page form from…

We just installed the tax updates and product updates for Sage 300 2021 and we are missing the option to Print 1099/1096 Forms under A/P Vendor Reports. I can see 1099 Filing and I have all of the setup options for 1099's selected. What am I missing?

I am trying to run my 2nd quarter payroll tax reports. The amount for federal income tax (line 3) is a huge number that I cannot match back to anything. Is anyone else having this issue? The payroll updates load when I request the form. My installed tax…

I have a client that is missing their Oregon Statewide Transit Tax values on their Oregon WR form. The knowledgebase indicates in article 104026 that this is supposed to be updated as of the 4th quarterly update this month which I believe was scheduled…

Hello, we applied Update 5 to Sage 18.4.1 and when we run the MA PFML report the filing ID and all records are empty. The forms were updated from Aatrix and the form date comes up as 9/2020, I need help on why the report is not populating when we haven…

Hi, I believe there will be a new tax form for 2020 we will need to process 1099s early next year. Do you know if the current version we are using is equipped to complete that task? == Additional Information == We are running Sage 50 with the following…

Has anyone else tried to run the 2020 3rd quarter state unemployment reports out of Aatrix and found that only 2nd quarter is there?

I'm curious if anyone else is in New Mexico and having issues with state taxes? Last week I discovered that Sage never updated the NM Income Tax rates for 2020, so the wrong amount has been withheld all year. Now my quarterly tax return is incorrect.…

Does anyone know when the 2020 941 form will be available? When I select the 2020 form in Aatrix it generates as the 2019 form and says I'm unable to e-file.

The new update has caused a problem with the Bonus Pay ID. The bonus pay ID amount is not pulling into Wages, Tips and Other Compensation in Aatrix. This has never been a problem prior to the latest upgrade. My office was informed we can no longer use…

Anyone know how we are suppose to enter the new W4 form in Sage 100 Payroll Set Up.? The IRS has revised the form and it doesnt seem to list exemptions any longer.

Running Sage CRE 300 Version: 18.2.2 (18.2.2) on Windows 2008 R2 server I upgraded Aatrix forms today (Nov 28 2019) in Payroll after an update prompt. Now going into "eFile and Reporting" it crashes with the following message: AatrixForms has stopped…

2018.5 - attempting to run 1099 consent forms, get Missing TIN error. TIN shows when printing 1099s or W2s. Anyone successfully run the consent forms?