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  • Sage 300 2024 w/PU1 Sage 300 Cannot Connect to Signon Manager - Resolution

    Brand new install of Sage 300 2024 and PU1 on 2019 Server and 2019 SQL Server - not new workstations. Always have problems with the same 2 out of 6 workstations (all within 1-4yo) when it comes to Sage 300 workstation installs. I'm putting this out here…
  • move Sage 50 2024 to a new computer

    Hello. I bought a new laptop with Windows 11, and I want to move my 2 companies to the new computer. Do i just install Sage 50 - 2024 edition on the new computer, then backup (on the current, working old one), and restore to the new one and all should…
  • updating Sage Pro Accounting from 2023.2 to 2024

    Will updating Sage Pro Accounting from version 2023.2 to 2024 allow me to still open company files where they are sending me backups which was made in the 2023.2 version? I am hesitant due to previous experience as if I save the file and send it back…
  • Sage 50 company files will not open from remote workstations after update to 2024, "Sage 50 cannot map the network share to a local drive path on the computer *servername*. Check the network share's registry information."

    Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…
  • Sage 2018 and Fixed Assets 2023

    Just upgraded Fixed Assets to 2023 for a client and they are still using Sage 2018 (in the process of upgrading to 2023 just waiting for a new server) and now they cannot print in Sage or in Fixed Assets. Getting this error. Report file C: ProgramData…
  • Error during upgrade of company to 2023.1

    Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…
  • Upgrading from Sage 50 2015 to 2018 - issue! ERROR - "Previously installed in c:/Program Files (x86)/Sage 50/"

    My old system approached retirement, so I bought a new laptop. I used to run Win 10 but the new one has Win 11. I transferred my files and backups to the new system. Installed my Sage 50 2015 version, and tried to update using CPUPx2018. That is what…
  • Facing issue while choosing the endpoint of the imported folder v12.0.21 on a new servers of Sage X3 version 12.0.26

    I got an error while choosing the endpoint of the imported folder v12.0.21 on the X3 version 12.0.26. "Create session error : The folder version is different from the version of the root folder." , As shown in the screenshot below : Has anyone…
  • Proper way to install and upgrade Sage on a new workstation.

    Hey we are moving our current server install of Sage 50 to a new computer and at the same time upgrade from 2020 to 2021. Is there an appropriate way to go about this process. I will also have 5 workstations that will need to be upgrade to 2021 and then…
  • BLOCSTACKED Non-existent strucure member Error

    Hi, Has anyone seen this error before or have any idea what the cause may be? I have started getting this error every time I log in following a failed V12 Patch 22 upgrade. Everything looks OK in the console but the X3\TRA folder contains many…
  • Sage 500 2019 Upgrade/Installation Compatibility Error

    FormerMember
    FormerMember
    Hello, I am in the processing of Upgrading a Win 2012 R2/Sql 2014 Sage 500 2018 installation to Sage 500 2019. I followed the upgrade guide inside of the installation, but upon completion, reboot, and attempted login I get the error: This Sage 500…
  • Migrating Sage300 9.7 to a new server

    I am on Sage 300 CRE and Estimating 9.7 we would like to upgrade to 18.2 CRE and 18.12 Estimating. We have done up a new Windows server 2016 Downloaded and installed Sage 18.2 CRE and 18.12 Estimating with SQL and license server Migrated Database…
  • Intelligence Reporting not working after upgrade

    Hello, I recently upgraded the Intelligence Reporting software on one of our network client machines from version 2.0 to 2.2. I was told by Sage support that I would be able to upgrade by clicking the prompt to install the latest version when trying to…
  • System Requirements for Sage 300

    We are upgrading to Sage 300 in a small environment aka 3 people. Or reseller is saying we need 32G RAM. The only document I found that might relate to this shows 3 deployment scenarios of Standard, Advanced and Premium. It doesn't elaborate as to what…
  • Error message while installing Sage50 2017 regarding Microsoft Visual C++

    I am installing Sage50 2017 as I am upgrading our system from version 2013. I have installed version 2015 and that install went smoothly. As I began the 2017 installation, I got the following error message, "The installation of Microsoft Visual C++…
  • Upgrading MySQL Connector/ODBC from version 5.2.4 to 5.3.8

    I was going through and trying to update one of the servers we have and found an older version of the MySQL Connector/ODBC and was wondering if anyone has had any experiences with upgrading the ODBC Connector from version 5.2(a) to 5.3.8 for "Sage 50…
  • Not a valid Crystal Report

    After upgrading to Version 14.1, some of our systems will not print Crystal Reports. When attempting to print we get the following error message. We have attempted to perform the suggested Resolution on KB 55371 with no results. Anyone have any ideas…
  • Not updating/ Can't open Company File

    We are running Sage 50 Pro Accounting 2014. We have all the files necessary (SAI and SAJ), it has been narrowed down to when we open the SAI for the company file it says it needs to upgrade to open the company file. We tired to open a backup file…