How to Apply a Payment/Credit to Zero-out Old Balance

Question

i have several accounts with amounts showing in the 60 or 90 day columns, then payments/credits made in the current column, a $0 balance in the Balance column and a repeat of the past due amount in the Overdue column. How do I get rid of the past due amount, apply the credit and show zero dollars due? 
 Matt H.

Nancy Duhon · Answer

You need to go back to the payments and APPLY them to the invoices, in the bottom half of the payment entry screen. To Timeslips, yes, you invoiced and yes, you got a payment, but it didn't get the part about applying the payment to the invoice. 
 Nancy Duhon, Esq. Duhon Technology Solutions, LLC Master Certified Consultant for Sage Timeslips Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions. 404-325-9779 duhon@duhon.biz

Sage Timeslips

How to Apply a Payment/Credit to Zero-out Old Balance

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