Data conversion from 2014 to 2021 fails on FEATURES table when converting to Firebird.

SUGGESTED

Subject pretty much says it all.

2014 data verification completes with no errors.

2021 data conversion succeeds in converting to 2015 bde.

2021 data conversion hangs permanently when converting bde to firebird at the FEATURES table.

I've tried completing this on the server, from a workstation, and from a workstation with a local copy of the DB.  It always fails at the same place.

Can anyone help me out with a hint or even a solution? 

Thanks!

  • 0

    Have you run database verification in Timeslips 2014? You might need to work with support or with a consultant who has access to multiple versions and can step up in versions and run verifications at different steps. If you would like help feel free to reach out to me directly

  • 0

    Hmm, not exactly sure what's up, but I think you would be best off either having Tech Support help you, or getting a Certified Consultant involved to help you do a "stepped" conversion from 2015 to 2016.  Personally, I'd like to take it to v2015 inhouse,  and do some reporting on it first.  Then try to go to v2016, then onward.  

    I have to say that problems with converting have been rare. I've been having really good luck.  Not perfect ;-), but good.

    Shouldn't be to big of a deal to try and fix if that is the only problem.

    Nancy Duhon, Esq.
    Duhon Technology Solutions, LLC
    Master Certified Consultant for Sage Timeslips
    Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
    404-325-9779
    [email protected]

  • 0
    SUGGESTED

    The correction is to create an empty database in 2014. Take the FEATURES.* files from it (not FeaturesUsage - that's a different table) and overwrite the one's in your original 2014 database. You will probably have to restore your 2014 pre-Data Conversion backup to get back to that level.

    Also there is no 2016 version of database tables.  There were zero differences in the data tables and 2015 is the last BDE version for conversion purposes.

    Timeslips support can help with this if you need assistance.  Premium customers will have a support plan.  It's also possible for us to send you a 2015 FEATURES table you can use without having to revert to the restore process and creation of an empty database.