The key is not to finalize statements.  It is like slips.  Once it is shown to them on a bill/statement and approved, we don't show it again.

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
404-325-9779
[email protected]

I am unable to email a statement unless it was finalized.  Is there any other way around this?  Do you have any other suggestions to email accounts due for collections?

You can email reprint bills. 

I reprinted emails this run, and people (who are on payment plans) were contacting me why was I sending this old invoice.

How many do you need to send? You would need to just print to PDF - separate files, then not approve, then individually create an email and attach the PDFs. 

If you have a lot of them, that's going to be a PITA. If just a few, then not ideal, but not so bad.

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
404-325-9779
[email protected]

Hi Nancy, (It's Shannon from Hawaii!),

I would prefer to run the email through Timeslips so I can insert the LawPay link for them to pay electronically.  For now, I have tweaked my reprint bill template.  I was hoping to be able to email statements with the LawPay link in one run (about 25/month).

But I can work with this.  I thought I was missing some crucial element in the Statements.

Thanks everyone!!!!!!!