Timeslips Backup Service accumulates open files

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Here is the situation ... IT person brought to my attention the following:

I also wanted to share with you a related matter regarding Timeslips backups – actually it’s the TimeslipsBackup service that’s installed and set to auto start when the Timeslips client is installed. I have noticed this at 3 different law firms and believe it to be a coding issue that Sage needs to get their arms around IMHO. Here’s what happens:

 

  1. Timeslips client is installed and by default sets TimeslipsBackup service Startup type to Automatic: 
  2. When the PC starts up with Timeslips configured for a given user – i.e. it’s connected to the Timeslips DB – the machine name appears in Computer Management|Shared Folders|Sessions with multiple thousands of opened files. These files increment by 1 about every 1-2 seconds, so the longer a PC stays connected without restarting, the higher the number of open files that accumulate. Note the PCs below that have been connected for 3 days or longer have over 60,000 open files each. This accumulation of files causes performance and resource utilization issues on the Timeslips server. 
  3. Here’s a sample of what appears in Computer Management|Shared Folders|Open Files. This is populated with multiple hundreds of thousands of these files. 
  4. This accumulation is caused by the running TimeslipsBackup service on each PC. The workaround is to set this service to Manual Startup type instead of Automatic and then restart the PC. When this happens, all opened files are cleared out for the given PC and no longer accumulate.

Is there a way to remove the backup service from installing on the workstations?  Seems like with our script for backing up, it is more of a nuisance!

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