2011 TS updated balance not showing on bill

Please help. I have been put into a new role at work without adequate training on TS 2011. I am trying to print a bill for a client and it shows his funds available but it does not minus it from expenses and services rendered and does not show a new updated balance. I have looked around everywhere, googledand still can’t figure out how to get the bills to show payments applied and their new updated balance, please help. Than you so very much.