A certified consultant, like myself, has tools that we can use to strip out the password. If you are on a supported version of Timeslips and have a support plan you can contact technical support. 

Whats the best way to contact you? 

If you are on an unsupported version of Timeslips, you can contact Sage Timeslips support at 800-555-2452 and we will reset the password for a fee.

Rogers, what is the best way to contact you? 

1-800-555-2452

Caren I'd like to work with a certified consultant, if you can't help would you put me in touch with someone that can. I don't want to go through TimeSlips myself. I've not had the best experience waiting on hold and it always feels like I'm getting the run around. 

If you would like me to assist you can go to www.timeandcents.com and click on contact us. There’s a link to schedule time on my calendar.