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dkobrien

Payment Register Report now showing all invoices

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Every month I run a Payment Register Report to show amounts billed for several offices.  This month, many bills are not showing up on the report.  It may be because payments were entered before the bill was run and they now have a zero balance showing on the bill, but I still want to see the amount billed (and paid) so I know the total.  Can I change a setting on this report?

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    I am a bit confused.  A Payment Register is exactly that, a list of payments.  It would not show outstanding invoices.  

    Did you perhaps mean an Invoice Listing? May just need to run that report instead.

    Nancy Duhon, Esq.
    Duhon Technology Solutions, LLC
    Master Certified Consultant for Sage Timeslips
    Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
    404-325-9779
    [email protected]

  • 0 in reply to Nancy Duhon

    We use payment register and mark transaction types "Invoice" and "Write Off" to get a total billed.  We like the format better than "Invoice Listing" but it is essentially the same.  Still, either way I run the report, there are invoices not listed. They were paid for already and show a zero balance on the invoice. Is that why they are not listed?  So say we invoiced a client $500 and they had paid $500 the day before, we still invoiced them the $500 but that invoice does not show up on my listing.  

  • 0 in reply to dkobrien

    Check the options for the report, there might be an option for include $0 balance. Not sure and it may depend on the version you are using

  • 0 in reply to dkobrien

    Sounds like an A/R Transaction Listing might work better for you. Have you tried it?

    Nancy Duhon, Esq.
    Duhon Technology Solutions, LLC
    Master Certified Consultant for Sage Timeslips
    Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
    404-325-9779
    [email protected]

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