Incorrect password or user ID during installation

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I am installing Sage 300 2019 and have followed all steps but once I get to setting up the database from the sqlexress the default username and password from the book, I am getting an error message that tells me they are wrong! Does anyone have a fix for this problem or have any ideas on how to troubleshoot?

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    SUGGESTED

    Hi Jennifer, 

    Thanks for reaching out. Have you already seen KB 111600 on Installing Sage 300 Limited Educational Version Guide (Version 2021). Attached to that KB is a PDF guide to Installing Sage 300 Limited. I've attached it below, see page 18 for install instructions of SQL Express and page 34 for how to activate it.

    . Connect to the SQL Server by entering in the credentials below:
    • SQL Instance Name: <instance name>\SQLExpress
    • SQL Username: sa
    • SQL Password: Sage@300

     Installing Sage 300 Limited.pdf

    Hope this helps!

    Warm Regards, 
    Erzsi