Student version won't work

I recently purchased the sage 50 2016 textbook for a college course. I registered and have been using program. Today won't open, wants an update that costs money. I'm in the middle of an assignment that's due Friday from 2016 textbook. Please advise

  • 0

    Hello @MelKelly,

    Thanks for reaching out. Have you done all of your Windows updates & tried to run the Sage 50 program icon as admin? (right click to see the option).

    Do you mean that your software has expired and is asking for a activation? There are no updates for the student version and you shouldn't see a field for Account ID either.

    Did you go to https://www.sage.com/ca/about-us/education to get the initial download and also register for a Student serial and activation code?

    If further assistance is required, please contact the Sage Education Team.  They can be reached via email at [email protected]


    Hope this helps!
    Erzsi

  • 0 in reply to Erzsi_I

    a popup meassage comes up

    This company file has been updated to a newer file format and is now incompatible with this version of Sage 50 Accounting. You need to update to the latest version of Sage 50 accounting so you can open this file.

    Get help for product updates

    Get the latest Sage 50 Accounting product update

    *these two options take you to a site that you have to setup payments