We have discovered an issue with the Abra Suite Pre-Close 941 that was released with Q2 and we now have a hotfix available.
Issue: If line 13g is greater than line 12, line 14 will be incorrect.
Note: This is an issue with the Pre-Close 941 only and not an issue on the final 941
- If you have not run Final Quarter Close, install the hotfix and then rerun Trial Quarter Close and generate the Pre-Close 941.
- If you have already run Final Quarter Close, you cannot go back and run the Pre-Close 941. Your final Form 941 is correct and there no reason to install this hotfix.
Download and install this hotfix
Click the link below to download and install the hotfix:
If you are prompted to log on, enter your Customer Portal Username and Password, and then click Log on.
Visit the Sage City Customer Resources page at www.SageCity.com/Resources page for additional resources, including links to Sage Knowledgebase, Sage City and Sage University, as well as Live Chat and Online Case submission.