The way you contact a Sage HRMS or Sage Abra support analyst is changing—in fact, it’s getting faster.
Now, you can simply open the “Help” menu within Sage HRMS and Sage Abra and choose “Live Chat” to be connected with a Sage support analyst.
While calling in is no longer an option after June 19, 2020, our support analysts will work with you to get your issue resolved in a timely manner. If your question cannot be answered by chat and requires a phone call to be resolved, chat agents will set up a phone appointment to call you. This will all be done in less time than it takes to dial in and wait in a queue.
If you need support after hours or cannot access the software, you can also utilize SageCity.com/Resources for quick access to all the ways we're here to help you get the most value from your software. It’s that easy!
For more information, please review the FAQ – and don’t forget to visit and bookmark SageCity.com/Resources now for fast access to help anytime!