Sage HRMS customers, it has been brought to our attention that the sample import template within the Help menu for My Workforce Analyzer is causing errors uploading. The requirements have changed regarding the middle name being included. A new template has been added to the help menu that has three columns for first, middle and last name. This hot fix addresses the error while importing when the middle name has a null value issue.
The hotfix can be found in KB article 95393. The article references both Sage HRMS 2017 and Sage Abra Suite. Please download the hot fix that applies to the version of the software application that you are using.
The hotfix will be rolled into the Q4 2018 SR2 release scheduled for delivery the second week of February, 2019.