Sage Fixed Assets Support and Insights

Call volumes in January can often result in longer than normal wait times to speak with us. Which is why, when hold times are longer than usual, you may be asked to have your place virtually held in line through our Courtesy Call Back feature. Below are some frequently asked questions—and tips—about Courtesy Call Back:

1. When will I be called back? 
   If you enter your call-back information, we call you back within…

In this Anytime Learning course you will see the integration between Sage 100 and Sage Fixed Assets from Accounts Payable, Purchase Order and Fixed Assets.  This course is available to all at no charge.  Click here to register.

This blog post contains steps, as well as links to applicable Sage KB articles, for three of the most common reasons why Sage Fixed Assets customers have contacted us for help recently: changing critical deprecation fields, installing a client, and performing a custom import. 

Change Critical Deprecation Fields

You already own great business software—but are you truly taking advantage of all it has to offer? Make a splash with your productivity this summer by enrolling in Sage University, now available at a special 20% discount.¹

Training: more than just convenient, it’s cost effective

Whether you’re a seasoned user or just getting started, there’s a class to help make your job easier and ensure you’re fully utilizing…

“I can tell you I don't have money, but what I do have are a very particular set of skills; skills I have acquired over a very long career.” – Retired CIA Agent Bryan Mills portrayed by Liam Neeson, from the movie Taken.   

Being able to work with data in a Microsoft Excel spreadsheet requires a certain set of skills.  And some of the most skilled people I have ever met were on the Accounting staff…

I was out sick with pneumonia for the first time in my life and it sucked. I am used to moving and working at warp speed, always. Stuck in bed, bored, and feverish... what's a person to do? Reflect on fixed asset accounting? Perhaps, but not just 'fixed assets' in general... specifically, the trials and tribulations of fixed asset accounting and procedural workflow. 

Trials and tribulations? In fixed assets…

By Kathleen Donaghy and Ann Donie

If you were busy with year-end, you may have missed some expired tax incentives and credits that were extended in the Bipartisan Budget Act of 2018 signed into law by the President on February 9, 2018.  Typically, these tax breaks are extended yearly for one or two years at a time, usually right at year end.  This year they were later than usual and rolled into the bipartisan budget act…

Involve All Departments

Although fixed asset management projects are typically initiated either by Finance, Tax or IT, they should involve all departments.

It is not uncalled for that each department may have their own set of lists and ideas about what qualifies for a capital asset versus expensed. In addition, everyone should be aware of the rules and processes for disposing, the differences between transferring or moving…

Construction in progress accounting for fixed asset management can have many names, but in the end, it's all the same. Tracking all costs associated with incoming 'pre-fixed assets' during your capital project. These can include both, intangible and tangible assets. Either way, they all need to be properly tracked, organized and accounted for.

Time and time again, I have witnessed assets getting missed when…

President Trump signed the Tax Cuts and Jobs Act (P.L. 115-97) (The Act) into law on December 22, 2017. The Act provides the most sweeping change to the U.S. tax code since 1986. This historic bill calls for lowering the individual and corporate tax rates, repealing countless tax credits and deductions, enhancing the child tax credit, boosting business expensing and more.  The final law varies from the first version passed…

About courtesy call back or virtual queueing
You spoke and we listened! Last year we implemented a new way for you to call Customer Services for help and hold your place in line by receiving a call back when it’s your turn. Here are some answers to frequently asked questions and some helpful tips for using the feature:

1. When will you get your call back?
   If you enter your call-back information, we call you back within…

Regardless if your assets were purchased through Stock or Asset acquisition, the costs for the internal/GAAP assets will change. However, if your M&A was a stock purchase, all of your Federal Tax, State and AMT values need to remain as they are and continue forward with their original values, methods, lives and placed in service dates. Whereas an asset purchase, they all change.

When I review clients' data after an…

Need a little extra help getting ready for year-end…who doesn’t?!  That’s why we’ve enlisted the help of our in-house Sage Fixed Assets experts! 

• Sage Study Hall: Updating your Sage Fixed Assets software for year-end hosted by Lovisa Taylor | Thursday, January 18, 2018 ON DEMAND 
  • Preparing company and assets for year-end
  • Running depreciation, standard reports, and tax reports for year-end
  • Closing…

This is a question we get a lot in support from customers who are just starting to use the Sage Fixed Assets depreciation application.

This is something that can be done for all three types of entities: US Company, Gov/NP and Canadian Organization. Here we are discussing importing to a US company.

There are several things to keep in mind to successfully upload asset information into the Sage Fixed Assets depreciation…

Earlier this year, we announced the release of Sage Fixed Assets 2017.1.

We routinely get inquiries about how to update or download the 2017.1 version of Sage Fixed Assets Network Edition so we wanted to make sure you had the resources you need in one place. If you're looking to download or update to this version, make sure you're logged into the Sage Knowledgebase to access the following linked download articles…

Starting July 10, 2017, software notices for Sage Fixed Assets will come from [email protected] instead of [email protected]

What does this mean  for me?

• Notices announcing new product releases, updates, or service changes will come from the new email address
• The sender name will be Sage Team
• You may need to mark the new email address as a safe address to avoid it from being filtered to your junk…

Dive deeper into your Sage Fixed Assets solution—sign up now for 25% off live training.*

Make a splash with your productivity this summer by enrolling in Sage University, now available at a special 25% discount. Grow your skillset from anywhere with courses available both online and at locations around North America.

Enroll today, and:

• Dive deeper into your software with specialized training for your Sage sol…

That’s a very good question and one we often get from our customers.

There are several reasons a client may not be able to connect; therefore, I’ve listed multiple items below that you can check for to ensure you have the correct setup.

Is the Fixed Assets service running on the server?

• • If it isn’t, start the service via “Services” in Administration Tools.

Is the windows firewall running…

If you’re going to Sage Summit in Atlanta this year, you’ll want to be sure to attend a Sage City Roundtable session! There you’ll get your chance to discuss topics related to your Sage solution with Sage City VIP’s like BTRON live and in-person! These interactive, informal discussions are a great way to exchange thoughts and experiences with fellow attendees on how to get the most out of your Sage…

Registration is now open for Sage Summit Tour—the world’s most essential event for businesses of all sizes! Whether your organization has been established for 20 minutes or 20 years, you’ll want to join your peers at Sage Summit for thought leadership, inspiration, and learning.  

For Sage Fixed Assets users in the United States, this year’s Sage Summit is at the Georgia World Conference Center in the…