• Parameter to Auto Close any Partial Sales Orders (in other words, back orders)

    Can Sage X3 V12 be configured to automatically finalize (close) all Back Orders within the Sales Order module? I have a client with a specific business requirement that prohibits any back orders once a partial shipment is created against a Sales Order…
  • Product Site Clarifacation on What the Logic is

    Hello, am wondering if someone can explain the logic behind Product Site Default Location setup? Problem: Snap shot above is how we are picking our apparel for replenish to work, but I don't think it's setup right 100%. Does anyone have any expierence…
  • What is the purpose of the following: Substitution product "Field SBSITM / Screen ITS [ITS]" VS Alternate product "Field RPLITM / Screen ITM2 [ITM2]" in "Product"

    Hello All, Can someone explain the reason for these two fields listed in the subject in "Products" screen. I've read the basic break down's from "F1" help, but we are looking for more real world examples and purposes of these two fields. Could either…
  • Increase the limit of 4 prepayments attached to a sales order

    In Sage X3, as standard, the number of prepayments attached to a sales order is limited to 4. It would be useful to increase this limit.
  • How to ship 0 units? SAGE X3

    Hello - we are new with Sage X3, never worked in it before. We have an order where the customer ordered an item, but we are out completely. So we need to short the order to 0. SAGE will not let me change the ship qty to 0 in the pick ticket screen…
  • Update the expected receipt dates of purchase order lines when updating shipment dates of intersite/intercompany sales order lines

    The expected receipt dates of purchase order lines are not updated when updating shipment dates of inter-sites/companies sales order lines : Would it be possible to suggest the update of expected receipt dates of the purchase order lines when recording…
  • Adding 1 day to Requested delivery date in SO

    When entering a new SO, the Requested delivery date field is automatically populated with the current date. Is there a way to default it to current date + 1 business day? Thanks
  • Signature Management Workflow for a Sales Order created by Import

    Is it possible to have a signature workflow created for a sales order that is created through the import/ export function?
  • Exploding Sales Order Lines in the same way you can explode purchase order lines

    Currently you have the ability to explode a purchase order line and essentially split the line into additional receipt dates. It would be good to have the same feature for sales order lines also.
  • Allocation & Issue Rules

    Please HELP! Problem: Currently, we can't allocate sales orders at a detailed level according to "unit of measure". At one point in a selling season we have sales orders for items that ship parcel (eaches) & those same items also ship LTL/ Full truckload…
  • Stock allocated to closed sales order

    Hello, Looks like we have an item of quantity 10 PK that is allocated to a closed order line (Fully shipped & invoiced). I caught it on my count this morning. The quantity cannot be adjusted out because it is allocated, but I cannot remove the allocation…
  • Prevent identical Sales Site and Sold-to BP Number

    Good afternoon, we'd like to prevent our various sales sites from accidentally creating sales orders with identical Sales and Ship-to sites. Currently, there is a warning pop-up, but it does not fully stop the transaction, it just warns the user as soon…
  • Issuing prepayment and automatic printing reports

    The Sales order entry transaction is set-up to print the FACACC report when issuing the prepayment. If there are already several prepayments on an order, when the second Prepayment is issued (in the case where there are two prepayments), the two prepayments…
  • Enable/Disable modification of an entry

    Normally, whenever you want to create any entry in sage X3, there are two ways, 1. either by clicking the "New Button" 2. "Modifying the existing entry", just need to remove the entry number, press TAB, and all of the attributes of the existing entry…
  • Do not make a logical lock as soon as the user enters a function

    As soon as a user enters a function (example of sales orders), SAGE X3 puts a logical lock on the current record even if the user only wishes to consult it. This logical lock should be set up only when the user makes changes. Thus, blockages between users…
  • Uploading an excel spreadsheet/csv of multiple sales orders

    Hello all, Our company is currently running Sage X3 and we are looking to build a small B2B WooCommerce website for about 30 products for our customers to purchase through. Woocommerce, with the help of some plug ins, can generate spreadsheets/csv's in…
  • Conditional style on sales order

    Hello everyone, i'm trying to set up a conditional style on sales order so when the total stock is less than the order qty, glows yellow. I tried a few ways but don't work, i think the next line should be correct but it's not working. [M:SOH4]QTY(NBLIG…
  • Include the shipment requests (open orders) in the On order field of the customers.

    The general parameter OSTORD is used to specify whether the order book value must be included in the Total credit of the customers. But, the shipment requests (open orders) are not included in the On order field and thus are not affected by this setup…
  • disable TRTVENTAR and TRTVENPRI if intersite sale

    hello everyone, our client set BASPRI and MINPRI for each article on ITMMASTER, and want to disable it if sales document (order or delivery) is an intersite document. please help
  • Sage X3 Partner Expert Workshops Sessions scheduled for February 2022

    Will there be any expert workshops on Sales Order entry?
  • Why are the identifiers disappearing from the Pick Ticket after Delivery?

    Hi all, We have an issue where the identifiers 1&2 are entered on production tracking screen. Once the preparation is completed, the pick ticket displays the identifiers 1 & 2 in the order line, however once we go to the next step of delivery, it disappears…
  • customer order

    The sales order quantity for a product is 1 but the system is showing a quantity of 5. Somehow the same order has been duplicated 5 times in the workbench but the quantity on the order remains the same which is 1. What could be the cause and is there…
  • Setting Hold Status for Order via Web service

    I'm trying to set a Hold Status when I create a Order via web service Save. I pass in the following, but never recognizes it, and always sets the HLDSTA to '1' (OK - no hold). Does anyone know if this is possible during the web service Save call, or would…
  • Sales Order Line Is Under Preparation

    Does anyone know what this means? We don't use "preparation". We started getting this error message recently, sometimes we can blow by it and sometimes we can't. This particular product is not managed so there is nothing to allocate. When you hit ok it…
  • Customer minimum order amount to be set by Sales Order line (in order to control SO line entry with zero price)

    On Customer master data we can set a "Minimum ordre amount" which is a good feature to control if the total amount of a SO is zero to stop the user, which can happen in any of below cases: 1. Price field is Entered: User mistakenly hasn't entered the…