We are implementing Sage X3 (Version 12) with the production scheduler (Ortems PlannerOne ShellInterface 6.0.2014.30152), but we have been facing some problems with the configuration.
- An indication of a question mark appears on the web service account section although we have provided the correct windows login and password. (Screen shot – 01)
- An indication of a question mark appears on the REST server. When REST adaptor is being saved the green checkmark appears with “Server configuration is valid”. But when PlannerOne manager is closed and reopened again the question mark appears. (Screen shot – 01)
Error list, we are getting two errors after initializing the site. (Screen shot – 02)
- Failing to get the slice #1 after 0s of resource. (Screen shot – 04-A, 04-B)
- Calendar exception error on one of our resource (Screen shot – 03-A, 03-B)
- Drag and drop function is not properly working with the PlannerOne manager as we are expecting. When we move forward/backward an operation of a work center in a particular work order the rest of the linked operations of other work centers of that work order do not change accordingly. Please find the video of our scenario.
( https://www.youtube.com/watch?v=HAkzpZXN85A )
Please find the attached screenshots for more info.
It will be really helpful for us if you could give us a feedback on this matter.
Thank you!
Chathuranga
