I would like to copy a sale order (erase number) but also would like to change the order type.
Anyone has done this
Thanks
you could export the order, modify the fields like the type, remove the order number and then import the modified file
Thanks for your answer Gabriele.
I cannot see our users in customer service doing this. The export / import process is more directed to the IT team rather than End-users.
*Community Hub is the new name for Sage City