Hi,

Check in the script of this function if the global variable GCONSULT is set to 2

You can also use the calculator to know the value of GCONSULT 

Hi Saleck, thanks so much for your reply.
value of GCONSULT in my customized page is 0

How do you enter to this function ? From the general menu or by jumping from another function ?

How do you enter to this function ? From the general menu or by jumping from another function ?

access this function from general menu.
This is a customized development created in my local machine, then i created patch and patch it to another testing machine. So the above incident happened after the patch integration in Testing Machine. as usual i created menu item after the integration, then the 'pen' sign appear.