Announcing version 2019 R2 available for download

Sage CRM version 2019 R2 is available for download.

What's New

This release provides new features and enhancements in the following areas:

  • REST API beta version
  • Microsoft Office 2019
  • Self Service
  • Cases
  • Entities

Version 2019 R2 also includes several fixes for reported issues and information about discontinued features. For exact details on what is included in the release, please refer to the Release Notes.

Download instructions

Important: If you use third-party products that integrate with Sage CRM, check with the vendor of your third-party product to ensure their product is fully compatible with this release. If you integrate with other Sage products, check with your business partner or Sage to ensure that these components are compatible.

To upgrade to the latest product update, contact your Sage business partner or download the product update from the Sage Knowledgebase:

  1. Click the appropriate link to access the download article:

Download Sage CRM 2019 R2 Full install

Download Sage CRM 2019 R2 Patch

        2. If you are prompted to log on, enter your Customer Portal username and password, and then click Log on.

To access help documentation, guides or software requirements, visit http://help.sagecrm.com/category/2019-r2/.