• Sage 300 CRE version 24

    I had planned my Sage 300 CRE upgrade for tonight and can't download version 24 just released. What am I doing wrong?!
  • License Administrator fails to open - .NET Error

    I have had to migrate our Sage 300 v22 installation to a Windows 2019 server. The license administrator will not run it fails with the following errors in event log. Any ideas? Application: LicenseAdministration.exe Framework Version: v4.0.30319 Description…
  • aatrix tax update

    I can normally do aatrix tax updates automatically but that is not working, when I go to download it wants me to go the aatrix website and do the quarterly download, but I don't see that option anywhere. Anyone have a solution for this?
  • Indiana Tax Update 2024

    When will tax updates for Indiana be released?
  • MyAssistant Version 23.1

    Can you please share the link to download version 23.1 of MyAssistant? According to another article, version 23.1 will be most compatiable with Sage CRE300 v23.1. The article stated that version 22.1 of MyAssistance would also be acceptable, however…
  • Payroll

    I am trying to update Aatrix, and I get a message as follows: Failed to move file AATRIXFORMS.EXE with return code The process cannot access file because it is being used by another process. Can someone please tell me what's going on? We upgraded…
  • Second US Payroll tax update for 2024

    I just tried to download the second US Payroll tax update for 2024 from the Server. It downloaded fine and indicated it was successful, however the report indicated "0 tax records have been updated." We are in Minnesota which is one of the states listed…
  • hh2 ProCore/Sage year-end upgrade

    Good afternoon, Does anyone know if there is anything more to do in order to update the hh2 ProCore/Sage integration from the year-end Sage 300 CRE upgrade than to stop and start the 2 hh2 services on server in services.msc? Thank you, Jason
  • When updating from 22.2 to 23.1 I get an error 23.1 Update1 Not Applied Patch is invalid for currently installed software.

    When updating from 22.2 to 23.1 I get an error 23.1 Update1 Not Applied Patch is invalid for currently installed software. I followed knowledge base Solution ID 231218231120420 Error: "Patch is invalid for currently installed software." when installing…
  • If we are on 20.5.1 are we eligible to update to the newer versions?

    I have no idea why we haven't been updating and our interface looks very old school. We seem to be using an outdated version of sage. Is there a way to update on our own, or should we reach out to our individual Sage Reps.
  • Security vulnerability plan for Redis

    Hi, Which Sage 300 CRE will remediate below Redis vulnerability? Redis: Incorrect Type Conversion or Cast (CVE-2018-12453) Redis: Out-of-bounds Write (CVE-2020-14147) Redis: Security Features (CVE-2016-10517) Redis: Improper…
  • Sage 23.2 upgrade failed

    Hi Team, Just need your help as we are facing issue while upgrading 23.2 version sage 300 CRE, we are getting below issue. "timberline accounting client.msi is not valid installation package for the product sage 300 construction and real estate client…
  • 2024 Payroll tax updates

    I just finished updating taxes and the Indiana state withholding changes are not incorporated. According to the release notes, there wasn't anything for Indiana. They had an update according to the state website effective 1/1/2024.
  • Version 23.2

    After installing version 23.2, I am unable to log in. I have been on the phone with Sage support all day yesterday and when we end the call it's working, but the next morning, I try to sign on and it just sits there and spins. Anyone else having this…
  • Aatrix Update Error

    Hello - we upgraded to 23.2 last week and now I'm trying to update Aatrix and I'm receiving this error message: "There was a problem during update process. Error downloading file https://secureupdates.aatrix.com/aatrixreleases/STL032.0/STL032.0.35395…
  • Aatrix Update

    Trying to run the Aatrix Update that comes up with I try to go into Payroll/Federal e-file and Reporting and keep getting an error that various files are failing to update because the process is in use by another program. I don't have anything else open…
  • Year End Supported Version for Payroll Tax Update

    In the Year-End Center, it says that the supported version for year-end is 23.1, but in the Payroll Tax Release Notes it says the updates are compatible with version 23.2 or later. Can someone tell me if I need to be on version 23.2 in order to download…
  • Year End Update Available? Didn't have luck finding a notice on the update.

    I couldn't find a recent update.
  • TS 2695

    After upgrading workstation to 23.2.1.26 it will not open and receiving error TS 2695. Any idea how to fix?
  • System Verification Process Hangs on Step 25 of 26

    I have just upgraded our Sage CRE300 to version 23.2 and am having difficulty on one client installation where the System Verification tool hangs up on Step 25 of 26. Has anyone run into this - found a workaround for it? April Durant indus
  • Version 22.2.1

    We have not yet upgraded to version 23.1. Will version 22.2.1 be supported for year-end or will we need to upgrade prior to processing 1099s?
  • 2024 Payroll Tax Update

    Has a date been determined for the 2024 Payroll tax updates for Sage 300 CRE?
  • Sage 300CRE

    Can I upgrade from Version 22.2.1.113 to 23.1, then to 23.3?
  • Sage 23 Update 2 Version Question

    We ran this update (filename is 23.1.1.182_Update_2.exe) after successfully installing 23.1.1.72. However, when running the Desktop software or System Administrator, the version still shows as 23.1.1.72. We rebooted the server and also confirmed the patch…
  • 23.2 Announcement

    Is the 23.2 update received via email on 12-7 the same as update received on 11-15?