Hi! I have a markup table attached to several Contract Items in the CN module, but when I pull costs through to bill Markup shows $0.00. Why would that be? Can anyone help?
Hi! I have a markup table attached to several Contract Items in the CN module, but when I pull costs through to bill Markup shows $0.00. Why would that be? Can anyone help?
Hi Rhydonna,
There are several factors that could cause this. If the contract item has a rate table, it will use the rate table first, so you will want to verify the rate table is setup correctly if there is one.
Also there is a BL setting that could cause this. Here is a knowledgebase article with more information:
https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=71358
Thanks!
Hi Rhydonna,
There are several factors that could cause this. If the contract item has a rate table, it will use the rate table first, so you will want to verify the rate table is setup correctly if there is one.
Also there is a BL setting that could cause this. Here is a knowledgebase article with more information:
https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=71358
Thanks!
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