We are based in CA and I have same issue.   I will follow this thread, thanks for posting this.

Hi Michelle,

Our recommendation would be to either utilize a substitute stub containing all the information typically on a check stub plus additional required information such as Paid Sick Leave balance, pay classifications and rates,etc.  To further ease the burden, these documents could be distributed via MyAssistant. Or you could create formulas to combine some of the deducts, taxes, or fringes into one on the sub, such as 401K.  Please reach out if you would like any clarification on these options.

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I asked my CFO if our custom Crystal paystub report form is affected like this. We use Crystal Reports extensively, with most of the heavy lifting done by my CFO. We are NOT going to be affected.

His redacted reply to me: "I created a completely separate crystal report which allow me to show anything I want.  The canned paycheck was <BLANK>."

Hi Brian - Should I insert my own possible word guess in his redacted reply?  lol  

This is a major pain point for us as well. CA & AZ require Accrued/Taken/Available on the stub for Sick Time & COVID leave (CA). In checking with Support, there is currently no resolution within the software.

1) Turning off "Prefill Earnings" is not an option for us. We have over 30 Collective Bargaining Agreements (CBA), and it is essential that Employees are able to review itemized, multiple hourly Wage Rates on the stub. The only way to activate this feature is to have "Prefil Earnings" turned on (this feature can't be recreated via a formula at any rate).

2) The only way to have an Accrued/Taken/Available formula to display is to turn off "Prefill Earnings". Number 1) & 2) are mutually exclusive, hence the insurmountable issue.

3) Even if "Prefill Earnings" were turned off, there are aren't enough available formula slots (30) to accommodate all of our various PTD/YTD Pay IDs & Time Off Balances.

Apparently, several clients are exporting the Check data to a custom Crystal Report that will accommodate. Great, except the Report design will be under a perpetual state of modification (in our case, anyway) as new Pay IDs are added and new CBA & Government requirements are rolled out. There's also the issue that our stubs are being sent to 3rd party check printing software . . .that design accommodation would need to be modified in addition to Crystal.

I can't get any of this on my check stubs or direct deposit notifications!  How did you get this set up?  I tried looking it up in SAGE help and knowledgebase but got nowhere as usual!

I had to call Sage and work with a higher level specialist to get this set up - it took days! and multiple calls.   The formulas for the CA sick were also a nightmare to create - all part of the same ticket

On the Knowledgebase, search for KB59810, KB31088.  Within those materials, there are also links to other related topics.  As I mentioned in an earlier post, to get the balance on the stub, keep in mind that you will have to disable the "Prefill Earnings" feature if you are currently using it,  You can't have "Prefill Earnings" enabled and customize the Earnings portion of the stub leveraging formulas simultaneously. . it's one or the other.