Hi ORL,

You can use the information in this article to see if there is another admin set up on your system that may be able to reset your password:

https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=81862

If not, you can submit a request to have the administrator password reset by Sage Support. You will need to provide a signed letter from the owner or an officer of your company to the analyst assisting you with the reset.

Thanks!

Hi ORL,

You can use the information in this article to see if there is another admin set up on your system that may be able to reset your password:

https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=81862

If not, you can submit a request to have the administrator password reset by Sage Support. You will need to provide a signed letter from the owner or an officer of your company to the analyst assisting you with the reset.

Thanks!