Hi ORL,

You can use the information in this article to see if there is another admin set up on your system that may be able to reset your password:

https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=81862

If not, you can submit a request to have the administrator password reset by Sage Support. You will need to provide a signed letter from the owner or an officer of your company to the analyst assisting you with the reset.

Thanks!