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Cash Mgmt. /Bank Reconciliation Locked

Posted By K. Morris over 4 years ago

Using Sage 300 CRE, version 18.2.2. One of our employees was doing a bank reconciliation in Cash Management and her computer locked up. She had to reboot and now Sage will not allow her to go back into the reconciliation. Apparently, it thinks it's already in use. She gets the error: "There is a reconciliation in progress for bank account ___". Any ideas on how to fix this? Thanks

Siri H. over 4 years ago

I'd try logging in on the server and seeing if you can stop the process running from there.
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Art Minds over 4 years ago

That message appears when a reconciliation has been started but the user exits using the button "Finish Later". It is usually just a reminder that the bank statement ending date and balance have been entered, and the reconciliation must continue until you reconcile to the balance that was entered. I've never seen that message stop a user from continuing past the message.
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Sage Construction & Real Estate

Cash Mgmt. /Bank Reconciliation Locked

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