After switching to SM in January-  I have been disappointed in the lack of online support. Aged, clunky, and 1980’s technology that seems to not be able to do much without paying some one to create a “custom report” each time I figure out I need data. The lack of built in ability to export data into Excel, print pages, lack of ability to show how often an agreement is being generated, when the next PM is due before the PM is automatically created. No place to add filter, belts or general information, how many hours a PM agreement has total per year or each visits, how difficult it is to set up and have one WO for multiple equipment on a PM or when will the next PM be generated. Am I missing some functionality? 

Today I tried to sort properties by AR customer to send to that customer an excel sheet so they could update contacts for each location and found I could not sort and export that data. So I had to hand create a spread sheet. 

At this point if I had to do over I would not. 

Is there any hope that this module is being upgraded to be a 2019 product?