• Online Support Case has not been addressed

    Good Afternoon, We currently have two open support cases in New status (both revolving around AR> Sales Tax), how long is support's turn around time? One of the cases is a recurrence from a case created 10 days ago. Case Number: 8008312166
  • AR Sales Tax Report duplicating invoices and credit memos

    Good Afternoon, Has anyone reported issues with the AR Sales Tax report duplicating invoices and credit memos? I know that they are duplicates because the invoice and credit memos are the same numbers.We are running V2019 SP2. Any help is appreciated…
  • Avalara

    FormerMember
    FormerMember
    Has anyone integrated sales tax automation into Sage Business Works?
  • Understanding Sales Tax Report

    Hi. I am trying to get better understanding of the Sales tax report. My company has a resale tax certificate and doesn't pay tax on items that we purchase for resale. When I receive that item or part do I mark it as taxable even though I didn't pay tax…
  • Upgrade to Windows 7 and now having BusinessWorks issues

    Since I upgraded to Windows 7, back ordered items are not being flagged during order entry. Also when creating a Direct Invoice, if I enter more than one line item and unclick the tax box on one of the items, it ignores that and taxes the entire invoice…
  • Sales Tax Adjustments

    Scenerio .... 2012 Businessworks Customer comes in, and invoice is created with sales tax. I pay the sales tax to the government (they like that ) Customer pays less sales tax and submits a tax certificate upon payment ... Sales tax is adjusted…