• Codebase Error

    I am getting Codebase Error, Error #:-200, Error#: 83805, File is not a Data File, database corruption detected when I try to run quarterly reports through the Enhanced Tax Reporting. What do I need to do to fix the error?
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    Hello! We process our payroll in Sage BusinessWorks. After printing checks, we print out the Check Register report. We had no problems last week; however, after printing checks and attempting to open the register report today, we got the following error…
  • database update

    I downloaded and installed Sage BusinessWorks accounting 2021 service pack 18. Tried to update database as requested. Got error message 7004: Failed to connect.
  • badpartid

    Hello, Does anyone know how to correct the 'badpartid' problem? Thank you
  • SageBW 2015 repair Pervasive

    Hello All! I am trying to repair Pervasive and finding that the .MSI file is missing. I've read that Pervasive is now called Actian? Is that correct? Question is how do i search for PervasivePSQLv10Server_x86.msi? Am i searching for Actian now?…
  • AP Closing Issue

    An out-of-state BusinessWorks user contracted me to upgrade their BusinessWorks from version 2015 to 2021. They did not return any of my phone calls or give me any details, such as where the backups are stored. Over the weekend, the IT person and I muddled…
  • cannot close the period due to "user is in that company" error

    New to Sage BW 2015. we have sage installed on Win 2008 r2. I've restarted the server a few times and no luck. I need to get this user's task unstuck. The task in question is :Enter invoices I've gone thru your help files hoping to kill the open file…
  • Online Support Case has not been addressed

    Good Afternoon, We currently have two open support cases in New status (both revolving around AR> Sales Tax), how long is support's turn around time? One of the cases is a recurrence from a case created 10 days ago. Case Number: 8008312166
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    When we print checks, nothing is edited, we do not change the date, I accept all defaults once I confirm our check numbers match. However, on 7/2, the checks I printed were dated 6/30, the invoice selection and the cash requirements and the following…
  • How do I request chargable support regarding error messages when closing the general ledger?

    When closing the G/L during the Journal Header section one of 2 error messages are received. One is a Btreve Error 2 and the other is Btreve Error 19. If I keep clicking the OK eventually the G/L close finishes.
  • Error Message in Job Cost, Maintain Jobs

    Hi, I have 2 jobs in BW/JC/Jobs/Maintain Jobs that give the following error messages - I want to know how to delete these jobs.
  • Customer Account

    FormerMember
    FormerMember
    A have a customer account with a balance due but when I printed statements it shows a negative balance due. I have attached the statement, the customers account and the statement selection page
  • PO posted / Part posting inconsistency

    I have a part that shows negative and when I went digging, I found a PO for the part that shows fully received in; however in the part transaction the PO is most definitely not there. I figured the IC module had an error and so I performed a backup and…
  • several errors on database connection

    After a few days ago our workstartions frozen after 2-3 minutes , and came up errors about database connection , such this ones: Unable to get Database Names count (7004: Failes to connect to the named server and/or database) And derive to…