Good Morning, has anyone had issues accessing the create a case through Sage Customer Portal today? I have tried 3 different web browsers without any luck. I've been on hold for 22 minutes to create a support case using the phone system.
Good Morning, has anyone had issues accessing the create a case through Sage Customer Portal today? I have tried 3 different web browsers without any luck. I've been on hold for 22 minutes to create a support case using the phone system.
Yes, thank you for notifying us about this. Our IT is investigating, we'll update as soon as possible.
Warm Regards,
Erzsi
American Propeller-
It appears the site is experiencing some issues. I went ahead and reported it and I hope they are able to resolve it quickly. Thank you for bringing it to our attention.
Thanks,
Cole…
Update that it appears that the functionality is back for creating support tickets. I tested using both IE and Chrome, you may find that icon images are missing. IT will be restarting servers this evening…
Update that it appears that the functionality is back for creating support tickets. I tested using both IE and Chrome, you may find that icon images are missing. IT will be restarting servers this evening which should bring things back to normal by tomorrow.
Update that it appears that the functionality is back for creating support tickets. I tested using both IE and Chrome, you may find that icon images are missing. IT will be restarting servers this evening which should bring things back to normal by tomorrow.
*Community Hub is the new name for Sage City