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Top call generators, 1099 info and W-2 info

In order to process the 2020 1099-MISC or 1099-NEC you must be on Sage BusinessWorks 2020 SP3 or higher.  See article 17285 How to download and install Sage BusinessWorks Accounting service packs for more information about downloading and installing the service packs. If you are on a version prior to Sage BusinessWorks 2020 please see article 51401 How to upgrade to the current version of Sage BusinessWorks Accounting for…

Some issues have been reported when upgrading to Sage BusinessWorks 2021 and the Database update does not launch or receive the message "INVALID DATABASE VERSION The Company ID:xxxx has not been updated for Sage Businessworks. Please execute the DBUpdate program from the start menu to insure that all databases have been updated to the most recent level." displays when accessing a company.

This issue appears…

An issue has been reported that the amount in Box 4 of W-2 is incorrect if the option 'Include COVID reporting' is selected with a valid Other Pay ID or Task ID selected. This will cause a warning message will appear on 2020 Form W-2 "Box 3(social security wages) + Box 7(social security tips) x 6.2% must be within $1.00 of Box 4 (social security withheld)"

This issue has been reporting to Engineering…

Important notes about the current service packs:

• These service packs DO NOT include any payroll tax updates.  
• These service packs should be installed prior to printing 1099s.
• If using a network version of Sage BusinessWorks 2021 the service pack has special installation instructions.  See article 108011 for further instructions.
• The updates for the 2020 1099-NEC and 1099-MISC changes are ONLY available for Sage BusinessWorks…

Due to the addition of the 1099-NEC our service pack release will be different this year.  We will be releasing service packs for both the 2020 and 2021 versions to account for these changes.  Below you will find each service pack we will be releasing along with a rough estimate on when they will be available. The actual 1099-NEC form update has not yet been released by Aatrix, we anticipate that being released with the…

The Sage BusinessWorks 2021 RTM Hot Fix is now available at www.sagekb.com.  This Hot Fix is to resolve issues relating to the 2021 RTM release. To download the Hot Fix follow the steps below:

1. Visit www.sagekb.com
2. Click Log on in the top right-hand corner.
3. Click Log on for downloads and personalized content.
4. Enter your Username and Password (If you are not already registered select Sign Up for portal account).
5. Select My do…

To get the forms update from Enhanced Tax Reporting:

1. Select the 941
2. Click OK to continue processing the tax form
3. If a mandatory update is available you will receive a message with three options Automatic, Manual or Continue Expired
4. Select Automatic
5. Click Next to accept the Automatic Update
6. Once that is complete exit the form and restart Enhanced Tax Reporting to see new form

Sage BusinessWorks 2021 build 21 is now available for download.  Please note this build includes fixes for the Sage BusinessWorks 2021 issues listed below.  If you had previously installed Sage BusinessWorks 2021 (build 19) please download build 21 using this link Download Sage BusinessWorks 2021.0 release and then reinstall at your server or standalone computer. NOTE:  If using the network version, you will need to rerun…

An issue with the 2021 release has been discovered where addresses (DBMemo) fields are not printing on forms.  While we work on a resolution we wanted to provide a workaround for those that have installed 2021 and are encountering the issue.

As a workaround you can create a copy of your current form and replace the DBMemo field with a DBText field using the process below:

1. Select desired form in Utilties, Maintain For…

Sage BusinessWorks 2021 is coming soon and we would like to give you a sneak peak of some of the new features that are going to be included. 

 To view our video click here

If you are on Sage BusinessWorks 2020 you can access Chat from the Live Chat button on your menu bar

If you are on an older version of Sage BusinessWorks you can access Chat by going to Chat, Sage Live Chat

Both options allow you to easily connect to a support representative Monday - Friday  6 AM - 5 PM Pacific time.

Making a test company is a quick and easy process.  Follow the steps below to make a copy of your existing company so you can test transactions without affecting your live data:

1. Have all other users exit Sage BusinessWorks
2. From the Sage BusinessWorks Launcher, select Utilities, Maintain Companies
3. Select the company you wish to copy, and click the Copy button.
4. In the Copy Company window, enter the new company ID. If you would…

Aatrix has pushed out a release that should resolve the "Error processing data file" error when processing payroll tax forms.

To get the automatic update select any current form and continue to process.  You will then get prompted for the Automatic Update. Run the update and you should be able to process tax forms without error. 

Did you know there are a number of check options that can be set to control how your checks print without having to customize your form?

Tied of editing your forms? Did you know there are a number of check options that can be controlled through menu options instead of having to edit each form?

In Accounts Payable / Cash Management options can be set under CM, Accounts, Maintain Cash Accounts, ...Check Options

The options…

No, you should never skip making a backup when closing the month.  Yes, even if you have a backup of your server or if your IT company is making a backup, YOU should always make a Sage BusinessWorks backup before closing.  When closing the month you will get the prompt asking you to back up your company data files before closing and you may ask yourself "Do I really need to backup?"  The answer is yes!  Selecting…

System backup frequently asked questions:

When backing up I notice that there is a company listed called System, what is this company? 

When selecting the System company you are choosing to back up your users and passwords, security settings registration information and your custom forms.  This backup is critical when having to install on a new server or standalone computer as it is needed to grant access your individual…

While several assistance programs have been included in the 2nd quarter 941 form to reduce taxable wages, these programs (Qualified Health, Employee Retention, Paid Family Leave) do not reduce the tax liability schedule in the 941 form automatically. The tax liability schedule must be adjusted manually to account for these amounts which will vary depending on the type of employer credit.

Follow the instructions below…

Special notes:

• IMPORTANT: If performing closes remotely (due to working at home), please note this process may take quite a bit longer than it does in the office.  Please be patient with the close and if you do not feel it is completing you can stop the close but then you MUST restore a backup from prior to attempting the close before continuing.
• Before starting a close you should always make a backup within the Sage…