Connecting with Sage 50 US

We are currently experiencing longer than normal wait times on our phone system and are working diligently to answer your call. We apologize for any inconvenience you may be experiencing but please know we value your business and doing everything possible to assist you.

Due to the longer wait times, we want to share our other support options with you as they may solve your inquiries quicker:

  • Sage Knowledgebase: Search technical articles written by Sage support analysts.
  • Sage City: Ask questions and share product tips, tricks, and suggestions with peers, partners, and pros.
  • Sage Q&A Live: Join a virtual meeting room where our support team answers questions on specific topics in real-time.
  • Chat: Connect quickly with one of our experts to troubleshoot an issue using online chat. Our typical wait times for chat are between 1-5 minutes.

Note: If you’re experiencing issues with Remote Data Access, please read this article in Sage City for more information and updates.

For a full list of resources available, visit

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