The issue surrounding credit card processing has been resolved. Apologies for any inconvenience this may have caused.
Our Sage 50 US support team is receiving some calls from customers regarding the error “Conversion to sale failed” when processing a credit card.
Paya is aware and they are working to resolve the issue as quickly as possible.
Please refer to https://support.paya.com/44510-knowledgebase/308786-maintenance-and-service-interruption-alerts for further information and to check the status.