Sage 50 US Activation Service Interruption - RESOLVED

Final Update:

The issue surrounding the Sage 50 US activation service interruption has been resolved. You should now be able to activate both online and manually as normal.

We genuinely apologize for any inconvenience this may have caused. 

Update #1:

The Sage 50 US activation service continues to experience some intermittent service interruptions.

We are seeing some successful activations; therefore, we urge you to continue to attempt both manual and online activation.

Please be assured that this issue is actively under investigation as a priority.

Again, we sincerely apologize for the inconvenience.

Further updates will be posted as soon as they become available.  

The Sage 50 US activation service is experiencing intermittent service interruptions. 

You may be unable to activate Sage 50 US online or through the manual activation process.

The issue is currently under investigation and will be resolved as soon as possible.

Please attempt to activate Sage 50 US periodically so that the activation can be processed as soon as possible.

We apologize for any inconvenience.

A further update will be posted as soon as it’s available.

  • Hi Michelle,

    We have been feverishly trying to activate our software all day yesterday and today. Foolishly, we "upgraded" our software from the 2018 to 2019 version yesterday and have since been pretty much out of business due to the activation delay. We are unable to process clients' payroll and year end reports. I have lots of angry clients so I hope this issue is remedied quickly. I can't wait another day for this to be fixed as it's already been TWO. ENTIRE. WORKDAYS. this far. Please post continuous updates so those of us affected can remedy the problem as soon as it's been resolved. Thank you.

  • I can't even open the program now.  I click on the icon, it tries to activate, I get the message saying try again later and then it just closes.  I don't get any option to login.  I am trying to remain calm, cool and collected but I am seriously losing my mind right now. 

  • If you are not given the option to select manual activation and the program is immediately attempting to activate online upon opening, please attempt the steps outlined in Sage Knowledgebase article 42713

Reply Children