This notice provides important information for Sage Accountants Network (SAN) members supporting clients on unsupported versions of Sage 50—U.S. Edition.
Due to a required upgrade to Actian Zen v13 (formerly Pervasive) in the Sage 50—U.S. Edition 2020.0 release scheduled in July 2019, SAN members and Certified Consultants/Partners supporting clients on older versions of Sage 50 or Sage 50cloud will no longer be…
It’s totally all about YOU!
You Spoke, We Listened and…We Acted!
The 2019.2 Release is all about you the Customer. For quite some time, fellow business owners like you have shared feedback, ideas and even proposed requests within Sage 50 that you would like to see changed!
Well it’s here—the time has come, and the choice is yours. We packed this release with 5 enhancements that you asked for. You spoke…
State and Local Tax Changes
The issue surrounding the Sage 50 US activation service interruption has been resolved. You should now be able to activate both online and manually as normal.
We genuinely apologize for any inconvenience this may have caused.
The Sage 50 US activation service continues to experience some intermittent service interruptions.
We are seeing some successful activations; therefore, we urge you to continue…
Call volumes in January can often result in longer than normal wait times to speak with us. Which is why, when hold times are longer than usual, you may be asked to have your place virtually held in line through our Courtesy Call Back feature. Below are some frequently asked questions—and tips—about Courtesy Call Back:
Got a year-end question? Instead of calling in and waiting on hold, get live help through Sage Live Tutor—an online “meeting room” with customer questions answered live by a Sage expert.
Think of it like talk radio. You submit your question through our online meeting room and a Sage expert answers it live over the internet. And everyone can hear each question as its asked—some of which are sure to be…
Federal Tax Changes
There’s nothing quite as frustrating as needing a quick answer to what, you’re sure, is a fairly simple question—especially at year-end. And that’s exactly why we’re introducing Sage Live Tutor.
Think of Sage Live Tutor like talk radio. You submit your question through the chat option in our online meeting room where a Sage expert will be answering topics live over the internet as they…
Its’ been way too long since the last installment in my series on non-routine transactions. Grandchildren moved back to town and suddenly I found myself with less free time. But I’ll try to keep the posts coming. As always, let me know if there are topics you would like to see covered in a blog post.
Hopefully this is a tip you won’t need very often but when a customer does…
Sage Drive Multi-User Functionality
If you recall, Sage Drive Multi-User allows your and your team to read or write new and existing transactions in Sage Drive company data files. Regardless of a Local Area Network (LAN) or working remotely, users can simultaneously work in and access a shared Sage Drive company.
We are now excited to deliver to you in 2019.1 significant performance improvements to Sage Drive Multi-User…
The 2019.1 release of Sage 50 Accountant Edition delivers to you and your business several feature enhancements and improvements, with the helping accountants like you stay ahead of the curve, while providing the tools you need to offer better client service.
One of the most important changes users will be able to do within Sage 50 is the ability to set company files as Active or Inactive the first time they open each…
The issue surrounding the Sage 50 US activation service has been resolved. Customers are now able to activate normally both online and manually.
We apologize for any inconvenience this may have caused.
The Sage 50 US activation service is currently experiencing a service interruption.
Customers may be unable to activate Sage 50 US online or through the manual activation process.
The issue is currently…
YOU SPOKE! WE LISTENED! Many of you have expressed a desire for two or more users to actively write transactions in a Sage Drive company. We are excited to introduce Sage Drive Multi-User!
Sage Drive Multi-User is a collaborative tool that allows you and your co-workers in the same office or across the country to access real-time data within Sage 50cloud.
Sage Drive Multi-User within Sage 50cloud now enables purchasers…
With the array of cloud-enabled features and cloud products that can interface with Sage 50—U.S. Edition, sorting out what exactly does what can be confusing. Here is a guide to terms, products and features that should enable you to make sense of what features perform what function so that you can more effectively determine what you need.
I realize that for many of you, this new concept and…
This bulletin describes the changes included in the July 2018 Sage 50 Payroll Solutions Update for Sage 50 Accounting, release 2019.
Nothing is more frustrating than not being able to access something when you need it. Recently, some Sage 50 U.S. users have not been able to access their program recently. The steps in this blog post should correct that.
If Sage 50 U.S. is not opening, or hanging up on a gray screen after clicking its icon, it may be related to a recent Microsoft Windows update on your machine.
How to Resolve
The 2019.0 release delivers to you and your business feature enhancements and improvements, as well as an integration between Sage 50 and Sage CRM, to assist you in making your business life easier than ever! Features in this release pertain to both on plan cloud and traditional customers.
YOU SPOKE, and WE LISTENED!
Feedback, as you know being a business owner, can make or break your business! The Sage 50 Team has started…
In this post, the second installment in my series on non-routine transactions, I’ll explain how to issue a refund check to a customer. If you read my previous post on recording a refund from a vendor, you’ll notice that the two processes mirror each other closely. In this example, I’m assuming the customer already has an open credit on their account, and that is the reason for the refund.
This is a two…