• Announcing Sage 500 ERP 2024.0 release

    We are pleased to announce the release of Sage 500 ERP 2024 .0 ! What's New Our team continues to provide comprehensive compliance updates—including critical Sage ISV compliance, as well as customer and partner-inspired enhancements—to help you streamline…
  • Sage 500 documentation, SO WO statuses

    Hello, is someone able to describe what doest status field in master table containing sales orders (opheadm) means? I have found values form 1 to 9 and 'Q' Is there any Sage 500 7.1 documentation or manual which describes it? When I try to open help…
  • They've arrived! Get your Sage 500 ERP Product Updates

    We are pleased to announce the release of: Sage 500 ERP 2023 Product Update 3 (2023.3) Sage 500 ERP 2021 Product Update 6 (2021.6) Sage 500 ERP 2019 Product Update 10 (2019.10) What's New Information about these releases can be found in…
  • Information about transaction under accounts and related documents

    Hello, I am trying to get data about transactions made per account between dates and get information about related documents with transactions. Payable and receivable. So I need Purchase Orders and Sales Orders documents etc. What I know / discovered…
  • 1099 ty 2023 forms service launcher run-time error '5'

    I received this error after following procedures to update 1099 and received a successful update notification. I have put in a case on the support portal yesterday and have not received a response yet. Has anyone had this error? If so what do you do to…
  • Sage 500 7.1 Update retail pricelist excluding some cusotmers

    Hello, when I recalculate prices on pricelist and then update it it is done for all prices in pricelist. Could you advice me how to achieve special prices for indivudual customers in this pricelist? Excample: Pricelist name - retail1 Customer1 - NiceCompany1…
  • Allowances/discounts on orders

    Hello - two of our fully integrated customers send allowances/discounts on their orders when they send them via SPS, once the orders hit Sage 500, I can see the allowance/discount percent and amount at a line level, however, for whatever reason, I have…
  • We are seeing this error running Sage ERP MAS500 v7.40, "Credit card vault operation failed. Response: FAILURE". Needing a resolution asap. Thanks

    We are seeing this error running Sage ERP MAS500 v7.40, "Credit card vault operation failed. Response: FAILURE". Needing a resolution asap. Thanks
  • Announcing Sage 500 ERP Product Updates!

    We’re pleased to announce the following product updates are now available. Upgrade today to gain more insights into your day-to-day operations, make better decisions, and improve profitability! Sage 500 ERP 2023 Product Update 2 (2023.2) Sage 500…
  • Process Invoice for Payment

    The Treeview has changed and it is now unusable. Tree view use to contain yellow/ black circles to this you can no longer select individual invoices for payment
  • Regarding the Package Tracking App

    www.sagecity.com/.../package-tracking-up-again Is it possible that the Starship integration interferes with the new service? When I click on the tracking icon, it tries to launch Chrome browser and it just flashes then nothing opens. This client uses…
  • Upgrading from 2016 to 2021 SAGE 500

    We noticed there are additional security events in the 2021 version (such as view tax id in plain text). Are all the events documented somewhere?
  • History and Upgrade Suggestions

    Here are a few friendly suggestions that you might want to park in the back of your minds that could help out with some yearly maintenance and upgrading. These are not day-to-day type things but can help out over time. There is a table in the system…
  • Error 5 in frmPeriodEnd AP close out.

    Attempting to close out company P (first time) and receiving the subject message. Tracer messages: 13:48:59(5652836 - 46059448)-****** ENTER InvokeTask :Task ID - 67895298 13:48:59(41 - 46059489)-"Process Period End" - Task Flags, EFW_TF_AUTOLOADUI…
  • Importing purchase requistion details from an external csv file into the grid field

    Newbie here. I am entering items details manually into the different fields of a purchase requisition. I have a csv file with data from an MSC shopping cart. How do I transfer this data into the Purchase requisition grid without copy and pasting field…
  • Convert item type - item setup incorrectly

    We have a large number of items in our inventory that were setup incorrectly. The items have activity posted against them. Is there any way in the data tables to flip a raw material item to a finished good? For example, our BOM pulls together the…
  • Item Type

    Does anyone know where the Item Type table is in Sage 500? Thanks, Tina McLauchlan, Business Analyst Industrial Fabricators, Inc. 2408 Forbes Road Gastonia, NC 28052 (704) 864-3032 Ex 211 “Carpe Diem”
  • Form resizing cause fields to move

    We're seeing odd behavior for Timesheet Entry (Lines) when the form is resized. This is the form normally: But when resized, the Earn Code and Multiplier fields jump to random spots on the form, like this: There are no customizations on this form…
  • SED/Paya integration seems to have failed

    All of the sudden, SED/Paya will no longer launch and we don't have access to the Vault or CC Payment processing. Even Maintain Credit Card Processor Accounts -> Test Account fails. Has anybody seen anything like this before? I'd guess that the integration…
  • Labor Entry posting for the entire shift

    We have an issue with a product line, and we can't seem to correct it. On 90% of our routings for manufactured products, when we do a Labor Entry it calculates Overhead and Fixed costs using the pieces per hour and work center rates. One one product…
  • Creating a debit memo in Purchase Order module for returned items on PO

    We had an employee try something new, and entered a bunch of returns using the PO module. These are outstanding in Purchasing Clearing. The credits from the vendor were processed via A/P directly to COGS. I'd like to invoice these returns, and get them…
  • Can not edit recurring invoice Detail for one of my companies

    One of my users receives an error when they attempt an update Detail on a recurring invoice. Other aspects of the invoice can be updated, and Detail can be updated for the other companies in our system. This error is triggered on all recurring invoices…
  • Is there any way to create a pick list from a Sales Order when a customer is on Credit Hold?

    We would like to be able to create a pick list even when a customer is on Credit Hold - I know the system prevents this from happening but I am looking for a work around.
  • Adding quantity from invoice lines to project lines view/explorer screen.

    We are starting to you use Project accounting, and find the explorer window great. However, the quantity invoiced in the vdvproject lines view, seems to be inaccurate. Infact, we would like to quantity from invoices lines view. I have tried a couple joins…
  • Sage 500 2023 SDK is now Available!

    The Sage 500 2023 SDK is now available to all certified Partners and Customers. Please send your Sage 500 SDK requests to [email protected] . Prior year/version SDK are also available. Thank you