FormerMember

Sage 500 2019 Upgrade/Installation Compatibility Error

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Posted By FormerMember

Hello,

I am in the processing of Upgrading a Win 2012 R2/Sql 2014 Sage 500 2018 installation to Sage 500 2019.  I followed the upgrade guide inside of the installation, but upon completion, reboot, and attempted login I get the error:

This Sage 500 ERP client is incompatible with your database version.  Client 8.0.00; Database 8.00.999.  

I also grabbed a blank machine with the same configs and ran the installation fresh.  After the completion of the fresh install, I ran into the same error message when trying to login to Sage 500.  

Any ideas or suggestions on how to get passed this issue?

Thank you.

Andrew