• setting up code for Process Receipt of Invoice in Purchase Order Module

    I need to add a new "Item", does anyone know where that set up is located at in Sage 500?
  • Vendor Name Not Populating in Full on Check

    Vendor Name set up in Vendor Maintenance only partially populating on printed check
  • Sage 500 License

    Is it possible to still get additional Lanpak licenses for Sage 500? We are in the process of replacing it but we have a solid year left and need to add seats in the interim.
  • Turn on the dataporter button for all users

    Is there a way to set all users preferences to show dataporter? Is this an option? UPDATE tsmUser SET ShowDataPorterOnToolbar = 1
  • Is there any way to create a pick list from a Sales Order when a customer is on Credit Hold?

    We would like to be able to create a pick list even when a customer is on Credit Hold - I know the system prevents this from happening but I am looking for a work around.
  • Minimum Sales Quantity

    I would like to set up a minimum sales quantity in Sage 500 for customers, however, for different customers, I would like the minimum to vary. What is the best way to accomplish this?
  • lock down user ability to delete Settings

    We have a string of issues lately with users accidently hitting the red X in the toolbar which is for deleting the Setting from the dropdown. Is there a security right to disable that button for a group? Thank you
  • Bank Accounts - Possible to Edit the name?

    I know it's possible to do but can't recall where in SAGE 500 I am able to edit a Bank Account. I recently created a few bank accounts in SAGE 500 ERP. Realized I could be more brief with the account name and went to edit them however the Bank Account…
  • Office update to 2019

    We have some users using Sage 500 locally, we just did an Office update to 2019. Now the export does not work in the Explore view. Options are greyed out.. Is there a setting in Sage needs to be updated?
  • Where does one set the GL Account Used when an invoice is received and a tax amount is entered?

    Where does one set the GL Account Used when an invoice is received and a tax amount is entered? Example: Create a new "Enter Receipt of Invoice" batch. Select the invoice. Under the "Sales Tax" tab, enter a tax amount. The tax class of "Nontaxable…
  • EFT file location

    Can the EFT file be saved to a network location? Environment: CITRIX, Sage 7.7 When the set file location button is clicked only the C:\ drive contents are displayed with no option to change to a network drive. Thank you
  • Single User Error "Unhandled Exception"

    I have a single user that has 2 views that throw an unhandled exception Object reference not set to an instance of an object when they use the lookup within the filter. If you enter data in the field then click refresh, data comes up. I have tried to…
  • Subsidiary company activation required or no?

    FormerMember
    FormerMember
    We are creating subsidiary companies in Sage 500 and would like to know if activation will be required for each additional company or can they all be happy on the same current activation (with the same modules)?
  • Unit of measure consolidation in Sage 500

    Has anyone ever ran into a situation where they needed to consolidate two UOMs that are the same? As an example, half of the inventory is assigned to EACH while half is assigned to EA. Both UOM are the same (each) but under different names. I have not…
  • SO Customization Invalid Incorrect Number of Rows Returned - How to correct

    I ran into an issue today adding a new NT authenticated user to Sage 500 Version 2014. Basically once the user was added using Maintain Users, when I tried to launch Enter Sales Order and Quotes, I received the following error: SO Customization Invalid…
  • Available Inventory -

    - I have two customers ordering same product from the same warehouse - low volume and high volume - I can not ship the low volume orders due to the future high volume open sales order driving the available inventory negative - Is there a way I can assign…
  • Physical Count

    Is there a way in Sage to determine which bins have not had a Physical Count performed?
  • Update Bank Account for Vendors

    Our company switched banks. Is there a way to update the default bank account for all vendors without having to manually edit each one?
  • Our sales history data is now only being stored on a rolling 36 month basis in the standard tsoSalesAnalysis table in SAGE500.

    Our sales history data is now only being stored on a rolling 36 month basis in the standard tsoSalesAnalysis table in SAGE500 2013 but only for one company and not another which is stored in the same live database? What setting controls this? We have…
  • Track Deleted Sales Orders

    In so options I have "Track Deleted Sales Orders" checked - where are the deleted sales order tracked? In a Db table? Pete G
  • Exclude warehouses in report and views selection?

    Refer to the knowledge, https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=37615&sliceId=1&cmd=displayKC&dialogID=106825&docType=kc&isLoadPublishedVer=&stateId=106827&docTypeID=DT_Article&ViewedDocsListHelper=com.kanisa…
  • When printing a posted invoice it's also emailing it to the customer.

    We are just setting up MAS to transmit invoices from the system. However, when I'm trying to print an older posted invoice it prints and it automatically transmits the invoice to the customer contacts. How can I fix it to only transmit when I tell it…
  • Bin Transfer

    Hi when I start a bin transfer, I enter warehouse, item number, normally I can see a list for this item bin stock information, then I can select destination bin to transfer. but for some item no bin information list shows up. so I couldn't do bin…
  • Adding minimum quantity to Maintain Vendor Items

    In Maintain Items on the Cost Break tab, I had a particular quantity to input for a specific amount for a vendor item. How do I enter a minimum quantity? When I input the minimum quantity, I get an error message which says "Discount amount cannot be…
  • Does MAS500 use XML DLLS? Any assistance is appreciated as Microsoft no longer supports them.

    Does MAS500 use XML DLLS? Any assistance is appreciated as Microsoft no longer supports them. If MAS500 does can we simply rename the files?