Crystal Reports

I am having an issue with a workstation

new Windows 10 computer, installed the Mas500 2019 client

When the user tries to run the Aged Receivables, he gets an error

              "crystal print engine the system cannot find the file specified"

I have reinstalled the 2019 Client

I have reinstalled .net 3.5 and .net 4.8

I have installed the crystal reports engine

I have installed the CRforVS redist

I can't get the report to work on this workstation