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  • Purchase Order Records Already Exists

    "Purchase Order. Record Already Exists - next number field is to be updated in PO setup -Options- Documents and Next Number. Client keeps jamming up the numbers by manual entry of the field - has someone built a logic around to deny manual input of…

  • Missing batch AR batch

    A customer reports that an AR batch is missing and didn't hit the customer records. They said it hit everything else. Is there a way to recover this batch assuming that the batch did affect IC, GL, and OE? I am still gathering info since it could be…

  • Item Finder displays wrong Qty On Hand - Optional Field.

    Hello all. We believe we have found an issue with the Item Finder Qty on Hand field. When the user applies a filter using an Optional Field, the finder will display the wrong qty on hand. For example, if we filter for "Item Number" starts with 20149…

  • OE import error "Negative Inventory Levels"

    Hi All, I have performed an OE import successfully in most of the cases. However, I have encountered the captioned error for some items at zero stock level at the moment which could be imported as OE successfully for one OE, but not the others at different…

  • Day End Processing Error with No Message as to Why

    Day End Processing won't complete and it doesn't tell me why. I'm not sure how I can fix the problem if I don't know what the problem is. All I get are these two screens: Is there someplace to find a list of Day End Processing Errors?

*Community Hub is the new name for Sage City