• Date changes Deliver by and Exp. Ship Date

    We have a client with 4 servers. On 3 of the servers in OE Order Entry, after an order has been entered a user can change the deliver by and expected ship dates in the header and the detail lines remain unchanged. One the 4th server when the dates in…
  • Purchase Order Records Already Exists

    "Purchase Order. Record Already Exists - next number field is to be updated in PO setup -Options- Documents and Next Number. Client keeps jamming up the numbers by manual entry of the field - has someone built a logic around to deny manual input of…
  • Sage 300 Order Entry

    Currently, we are managing our customers RMA requests outside of the Sage programs. As far as I can tell, Sage Order Entry does not have a program for users to issue their customers RMA or tentative credits for product they wish to return. Does anyone…
  • G/L Journal Entry import from spreadsheet not working after Microsoft 365 version of Excel installed

    Our regular import of a payroll GL JE has failed with the error message: Description: External table is not in the expected format Source: 12:20:40 - 1071.80004005.503.914 The only identifiable change is upgrading from old Excel (version unknown…
  • Missing batch AR batch

    A customer reports that an AR batch is missing and didn't hit the customer records. They said it hit everything else. Is there a way to recover this batch assuming that the batch did affect IC, GL, and OE? I am still gathering info since it could be…
  • Creating Requisitions or Purchase Orders from BOM or Kitting

    Is there a way that I can create a Requisition or Purchase Order from an existing BOM or Kitting?
  • Purchase order GRN processing fail to process a partial GRN

    Purchase order GRN gives operation not allowed during GRN partial processing. How to resolve this? Kind regards, Peter
  • Stock date of existing Lot number not updating at the time of Receipt !

    Hi, If we receive an item to an existing Lot, Why the stock date and Expiry dates are not updating automatically to the date of PO Receipt. ? This will make an issue of Auto-allocation in OE, system will take this Lot ,even it contains the latest…
  • OE automated invoicing

    We are looking for a solution that will automatically invoice OE shipments as they are posted. Suggestions will be appreciated.
  • Purchase Order From Requisition - Order Button Grayed Out

    I am attempting to create a new Purchase Order from a Requisition in Sage 300. When I zoom into the 'Create PO from Requisition' dialog and choose the Requisition Number I am unable to choose the Order button as it is greyed out. What am I missing? Why…
  • O/E - Reusing Quotes

    O/E documentation states: Reusing quotes. To reuse a quote that you have previously converted to an order, add a new order for the customer using the From Multiple Quotes option. However, when I tried to reuse a quote by entering the Quote number…
  • PO Invoice posting error 'missing POR' Attempt to perform record Delete without security

    Hi Everyone Does anyone has a solution for the error for posting PO Invoice with the following message missing POR (1979 POINVM1.C) Audit Log Attempt to perform Delete Record without security....
  • Revenue

    Where invoice is raised for a period of one year and payment is made also in a lumpsum, how do I recognize the lumpsum and at the same time do recurring/annuity of the lumpsum
  • Is it possible to paste a list of items (from Excel) directly into a Purchase Order?

    During purchase order entry client is manually entering one item numbers at a time...is it possible to copy a list of items from Excel and paste directly into Sage Purchase Order?
  • OE debit note print

    Hello, is there a way to print a debit note from OE? Ty.
  • Cancelling an order leaving the ordered quantity as originally entered

    Hello, we need to be able to flag an order as cancelled but still see what the customer had originally ordered. Is this possible? Thanks.
  • Employee Number XXXX is not assigned to the Project

    A User is not able to add or capture a Timesheet in Sage 300 PJC and the system returns the error: " Employee Number 'XXXX' is not assigned to the Project ".
  • PJC-AP invoices costs and taxes

    Looking for a suggestion on how to handle taxes in AP invoices for PJC. Client currently has some invoices that have 2 taxes charged (federal and provincial). They provincial tax portion is non-recoverable and they want to charge it back on the project…
  • Charge on Delivery - Invoice Term

    Hello, Could someone please clarify what 'Charge on Delivery' payment term actually means. I posted some invoices today and ran a cheque payment batch and the invoices that had this term did not show up in the cheque run ? Usually cheques with other…
  • GL detail transactions listing

    Hi, Can we export the GL transactions listing to Excel? We check under File, but there is no Export options. Thanks!
  • Changing tax group on PO

    Hello, I asked this question before, but cannot seem to find the answer. Once a PO is posted (not received), can we change the Tax Group? If yes, how? Thanks!
  • Best practice for cancelling an order

    What is the best way to cancel an order? I thought the users could just go in and zero out all quantities, mark each line complete, and make a note as to the reason for cancelling. But it still shows up on Order Action (even tho quantities are zero) and…
  • Processing of O/E Shipments while location is inactive

    Hi team, I am running Sage 300 version 2021. During our stock take process we usually inactive a location that we are busy with stock take. Is it correct that Sage 300 still allows processing of Shipment from that location while it is inactive and…
  • Validate PO Receipt when no qty receipt or qty Cancel

    Hi All I Have case in PO Receipt. For Example I have PO have 5 items In PO Receipt, user search the PO number, but forgot input qty Receipt or Quantity Cancel, so after post that Receipt number don't have the detail. Can We setting when PO Receipt…
  • How do you fix a partial inventory transfer?

    My client did an inventory transfer and most items worked fine, but one item only transferred 1479 lbs of the 1488 requested to be transferred. 9 lbs remains outstanding. They have run day end processing, All the other lines show as complete, but that…