Sage 300 2019 PU4 Screens close after printing

Two different workstations at a client are experiencing similar issues.

On one when they print an order confirm, which prints fine BTW, upon printing the screen closes.  The parameter screen where you select the order and what you want to print closes AND the Sales Order screen where the order you printed was open that you just posted.  Never seen this before and I've been around this software for a long time.

The other workstation printing IC Item Labels, prints the labels and the print parameter screen closes after the print.

It doe NOT matter if you print directly to the printer or to preview and just close the preview screen. 

I've tried logging in as a different Sage 300 user and it does the same thing.

I reset the icons to defaults and that didn't help either.

Any and all advice is greatly appreciated,

Dana