"Sage 300 erp intelligence reporting cannot create report. Microsoft Excel is not currently installed. Install MS Excel"

I have Sage 300 ERP running on Windows 10 and Office 2019. When i run Report manager i get the following error: please help.
"Sage 300 erp intelligence reporting cannot create report. Microsoft Excel is not currently installed. Install MS Excel"

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    Hi Lira,

    Hope you're well!

    This usually happens if there are multiple versions of Excel installed or the version of Excel that you've worked with previously had been uninstalled from the machine. There are numerous other reasons this error could appear as well.

    I'd suggest running a "repair" on the Office version you use from Windows Add/Remove Programs. Thereafter run a repair on Sage Intelligence to allow Intelligence to attach and recognize the Office version you're using.

    If this does not work, I'd suggest contacting your support department as there could be some gremlins in your windows registries.

    Hope this helps!

    Kind regards,
    Keev

Reply
  • 0

    Hi Lira,

    Hope you're well!

    This usually happens if there are multiple versions of Excel installed or the version of Excel that you've worked with previously had been uninstalled from the machine. There are numerous other reasons this error could appear as well.

    I'd suggest running a "repair" on the Office version you use from Windows Add/Remove Programs. Thereafter run a repair on Sage Intelligence to allow Intelligence to attach and recognize the Office version you're using.

    If this does not work, I'd suggest contacting your support department as there could be some gremlins in your windows registries.

    Hope this helps!

    Kind regards,
    Keev

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