• Documenting payments made outside of Sage 300 to vendor information

    I'm not sure if this will make sense, so please bare with me. I made a payment with our bank via ach to pay for a larger invoice. Is there a way to document this invoice in sage 300 and mark it as paid so that it reflects on the vendor profile? We don…
  • Foreign currency translation report

    Hi, I'm new to SAGE, is there any function to navigate the foreign currency translation report?
  • Check register is showing a reversed check as missing

    We have a client who posted a check for March 15 and then reversed the same check for March 15. When we run the check register for March 15 - March 15 for all reconciliation statuses, it says that check is missing. They want to see it as reversed. Is…
  • Bank Reconciliation help needed.

    Hello there , i started reconciliation and even there is no withdrawal cleared but the totals screen shows clearing of $ 1000. where should i look to figure this out?
  • Emailing 1000's of invoices out or Sage in error

    I had a customer that wanted to email out invoice in Sage 300 but before she selected the range of invoices, she selected delivery method of customer and clicked print. OOOHHH NNNOOO!! Panic!!. over 4000 invoices were going to either be printed or emailed…
  • Bank Reconciliation - SLOW

    Our bank reconciliation is so slow - system takes forever to calculate. What data do we need to purge to make this process faster? Do we need to clear history?
  • HOW TO GENERATE A PREVIOUS BANK RECONCILIATION REPORT?

    Good day community, I am trying to retrieve a bank reconciliation report as of November 31, 2023. I am in January 2024 and I am unable to go back to that specific date (November 31, 2023) Is there an alternative way to retrieve this report? My error…
  • Admin Password

    Hi all, this is brand new install of v2024. Created Vault as vault owner, server roles include dbcreator, Sysadmin and security admin, then logged in as Vault and created Sage300Store and Sage300Vault. dbo role for both. now when it comes to Database…
  • Can Sage 300 automatically calculate HOOPP contributions?

    One business we do payroll for participates in HOOPP (Healthcare of Ontario Pension Plan). Is there a way to set up a deduction code to automatically enter the appropriate contribution amounts each pay? Of note, HOOPP uses an "employee low" and "employee…
  • Exporting GL transactions gives error "External table is not in expected format"

    We have Sage 300 2020 running on a Windows RDS server with multiple users accessing the application via RemoteApp programs. Everything has been running fine for a couple of years but randomly last month our users cannot export files any more. A user…
  • Vendor Search Grid Blank

    I have a single user with an issue in a single company (all other users and all other companies for affected user are OK). The user opens the Vendor lookup and then users the search for a vendor - the subsequent search window with the expected list of…
  • What is This Number On Our Purchase Order?

    We have gone to the Crystal Reports and cannot for the life of us figure our what this number represents? It didn't change when I printed the PO (as in it would roll up one for each time printed), it also did not change when I added lines or modified…
  • changing display order in order entry / quantity on S/O

    Good Morning Sage Hub, Hopefully I'm posting my question under the correct area "general discussion", if not please forgive me. My company uses Sage 300 to do all transactions, have been using for around 12 years now, not many things I don't know how…
  • bank reconciliation

    Hi Could you kindly assist me with an issue I encountered in Sage300? How Can I reduce “Withdrawals Outstanding” amount on bank Reconcile Statement without affecting in GL accounts?
  • downloading payroll updates

    When trying to download payroll update for January 1, 2024, I keep getting sent back to download center and not to payroll download.
  • Sage 300 1099 aatrix tax filing missing last and first name

    When we got to file 1099's, the last and first name are missing from the W-2/1099 preparer list where you verify recipient taxpayer identification numbers. The error says "Recipient First and Last Name required." I have sage 300 2021 with the latest tax…
  • Control of non-stock items

    Hello, We have a repair department where we have lots of non-stock items. Is there a way in Sage300 to be able to keep track of those items? We don't want to consider them as inventory items. Thanks,
  • Sage 300 v2023 web screen login returns UNDEFINED error

    I have installed Sage 300 v2023.1 in a cloud server. Login using localhost/sage300 works fine. However, when I try to login using public domain name, the login screen appears but gives an error "Undefined" upon entering the user ID and password. Any suggestions…
  • Sage 300 Month End Procedures

    Does anyone have a month-end procedure that they follow in Sage 300? Reconciling accounts payable to the balance sheet, etc? I'm looking for something to have everyone follow to ensure that everything is entered correctly.
  • Sage 300 2021 Install Error

    I'm attempting an install for a user and I am experiencing the issue below. I just installed this application for another user following the same exact process and did not encounter this issue. Any help is appreciated. Feature Transfer error Feature:…
  • Support of STARTTLS

    Does Sage 300 support STARTTLS?
  • Using earlier versions of Office for Sage 300 2024 Web Screens

    Hi, In the 2. Installation and Prerequisites from the 'The Sage 300 Financial Reporter for the Web' document. It is stated below that there is extra steps we have to follow to use earlier versions of windows. TK-36675 is mentioned but does anyone able…
  • How to Suppress Tax Warning in O/E Order Entry

    Hello, During order entry if a user adjust the tax group they get the following warning message: is there any way we could disable/turn it off? I tried searching help files and looking through setup option for both Taxes, O/E, A/R and I couldn…
  • Sage 300 supporting software

    Does Sage 300 install any additional software besides its own application? For example, does Sage 300 install any redistributable or runtime packages? We are removing some old "unsupported" redistributable packages for security reasons that we believe…
  • Disallow Users to Change Price List

    My client runs Sage 300 Premium and is in the business of selling Juices. Now the client has set up several price lists for different customer groups e.g. Distributors have the most favourable price list and retail shops have the highest prices. When…