• Bank entry rate different when posted to GL

    Using Sage300 2021 web screen 

    When a bank entry is done with a unique rate the related GL entry is showing a different rate per line ... some entries differ by cents while some are higher (dollar)

    What is causing this ?


    Am trying to import misc payment in AP Payment batch but all misc payment amount is duplicated

    Am using Sage 300 Standard 2020 PU 5

  • Create custom WEB API by using Sage 300 Web SDK

    Hi all, I would like to know if it is possible to create my own WEB API to get/post data with "GET/POST" method.

    I am trying to do something like this:

    - create a new table with roto ID using Orchid Extender 

    - create my own API using Sage Web…

  • Sage300 Webscreen [Account Payable] batch lock by another user

    We are currently experiencing a lock batch error when trying to change batch ready to post option to YES.

    We have observed the following.

    Batch created by user1 > User1 edit batch> user1 Save> User1 unable to update ready to post.

    Sage300 2021…

  • AP batch upload behavior problem in Sage 300 Premium 2016

    Hi, a customer is using Sage 300 Premium 2016 and they were wondering if it is possible to modify a behavior for AP batch upload.

    Currently when they upload a batch CSV if there is a problem with a particular AP invoice entry the upload will error out but…

  • Sage300 2021 installation fail when installing web screen

    Installation fails when webscreens selected.

    InstallScript setup launcher Unicode has stopped working.

    Windows Server 2012 R2 [up to date]

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: setup.exe_Sage 300 2021
    Application Version:…

  • Accounts Receivable - A/R Document Inquiry Screen - Displaying Amounts that include Tax

    I was wondering if anyone else has an issue with the A/R Document Inquiry Screen including Tax as part of the Detail and Total Amounts?

    We are still using 2018 PU3 Classic, has this been corrected in a later release or in the web screens?

    It seems other…

  • Sage 300 Web API Bug Report?

    How do we report an issue with the Sage 300 Web API?  The POReceipts post will not store the Purchase Order number that is posted on the new Receipt.

    Yet, the 'PurchaseOrderNumber' is included in the model - but the API doesn't appear to do anything with…

  • Sage 300 Web Screens Posting Batch entry Stuck

    Sage 300 v2020 PU4 on AWS cloud Server

     ll works fine on the desktop version, however, when trying to create a batch entry within the Web Screens in  AR Invoice it hangs and does not add an entry, it allows navigation to other modules and adding batch  entries…

  • Q4 2020 Canadian Payroll tax update

    Can anyone confirm how the amounts in Boxes 57 to Box 60 are accumulated?  Does the form use Pay Period End Date or Pay Date for inclusion?

    Client is questioning the amounts and saying they are calculated wrong.  I looked at the CRA website and the example…

  • Sage 300 Database Setup Tracking

    Hi All,

    Is there a way to track which workstation PC is using ADMIN user to login Database Setup? and to modify database's description?

    Thank you.

  • Cannot Create order


    I am new to Sage. I am making orders on Sage300 using REST Api. I have created customer on Sage using the API successfully

    I am using C# for integration

    I am unable to create order on Sage. The API returns Internal Server Error. I have check credentials…

  • What is the effect of deleting a Pay ID that has not been used for a few years?

    I ran a report and see that I have 7 Pay IDs that were not used in 2019 or 2020. I would like to delete them so they are not used by accident. My only question is what happens if I run a pay history report for an employee that was paid using one of the…

  • How do I deal with scrap in an assembly?

    I am producing steel pipe (item 2) from a coil of steel (item 1). 

    for example an 8000 kg steel coil produces 1200 - 6 foot pipes and 34 kgs of waste steel.

    How do I deal with the scrap steel?

  • SIRC: Sage300c 2020 reporting cloud- won't load

    Using Sage300c for the first time. browser stucked on https://[IP.ADDRESS]:9113/#/Welcome 

    Web/ WepAPI already set to allow admin access 

    Any other suggestions ?

  • Sage 300 Premium 2014 - User Account

    I need help on the below , I need to know if the feature is available on Accpac:


    1. Can Sage 300 Premium 2014 show date/time of when a user account is:
      1. Created
      2. Modified
      3. Deactivated
      4. If that information is not readily available through reports/export of…
  • Indexed Credit Card Receipts

    Good Morning All,

    I have a question regarding the credit card receipt indexing process via Sage Paperless. I am wondering if it's possible to see a list of already indexed credit card receipts?

    For example, when coding an invoice (or doing a new invoice…

  • Trial license for Crystal Reports Designer

    Hello all Citiers,

    I am working on an upgrade of server and SAGE 300.

    The server is Windows Server 2019 and SAGE 300 is Premium 2019 . The install of SAGE was OK although i had an issue with SAGE .NET libraries installation. This is now fixed.

    The SAGE…

  • Contact tab - info is missing

    I have some users who can't see the information on the contact tab. Sometimes they can sign out and back in, but most of the time it is blank, even when other users can see the info. Has anyone else had this happen and how did you fix it? 

    This is…

  • Adobe Flash And Visual Process Flows

    Since Adobe Flash is going away, what will be the resolution for the clients that are using the VPF's?  Is there a plan for replacement or re-engineering?

    I have a few clients that are heavily dependent on them, and would like to be a few steps ahead…

  • Inventory item with difference version


    If we want to avoid creating an new inventory codes for each version of our product, is there a way of doing this? Or we have to create a new inventory code for each version? Thanks!

  • Sage 300 - add 64-bit office compatibility

    Please add compatibility for office 64-bit. 

    Please and Thank you!

  • How to associate a Receipt to a PO using the sage web api?

    I am trying to create a receipt and associate it to a Purchase Order using the web api.
    In the payload of the Receipt I have added the Purchase Order Number and it's sequence key. So in the receipt lines. On the sage side I see the receipt being created…

  • Customs Duties - How do we add them as additional costs with different rates for different items.

    Hi all.

    With American tariffs changing a lot recently, and therefore being volatile and different between types of products, we are looking for a way to add customs duties as additional costs based on each of the individual duty/tariff rates for each…

  • How to handle COD/Counter Sales in Sage 300

    Hi all.

    Curious as to how others handle COD / Counter Sales in Sage 300. We are primarily a wholesaler, but a couple of times a week we have some local customers that come in and want to get product immediately, which we (annoyingly) do for them. Several…