Create New Year error. Sage 300 2014. PU 3

Hi

When the process button is pressed in the Create New Year screen the error Incorrect Procedure. You cannot create a new year until all other users have left Sage Accpac G/L and all other Sage Accpac G/L windows are closed." 

I have tried deleting the lanpak.bin in the Site folder as well as restart the server. Error persists.

Would appreciate any feedback/suggestions

Thanks

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