Emailing AR Invoices out of Sage

With one client, when they email AR invoices directly to their customers, the attached PDF is named "tmpxxxx.pdf", with the x's being random numbers and letters. For my other clients, the attached pdf is named the same as the crystal report, so for example, ARDINVO.pdf.  In those cases, I can rename the crystal report  to something like Invoice.rpt, and that makes more sense.

I know I can do this with PrintBoss, but I shouldn't have to and would love to know if anyone has resolved this same issue.  TIA