I still require solution on this even after contacting our local sage consultant. Hence, we are unable to maintain new users on our ERP.

Thanks and look forward to getting a response soon.

If your local Sage consultant did not solve this for you, then fire them and get a good one.

We are already in the process of doing that. However, they happen to be the best hands we have here and as a result we do not have any other consultant good enough to help resolve this.

Assuming you're current on your software assurance, you should be able to have Sage assist directly.

If you're wanting this addressed today, I can assist - [email protected]

Assuming you're current on your software assurance, you should be able to have Sage assist directly.

If you're wanting this addressed today, I can assist - [email protected]