We have a client getting this error message in Sage 300 2019 , and the Payroll Modules:A problem occurred and a valid license for this product cannot be found" Does anyone have any suggestions. Payroll is version 7.3
We have a client getting this error message in Sage 300 2019 , and the Payroll Modules:A problem occurred and a valid license for this product cannot be found" Does anyone have any suggestions. Payroll is version 7.3
Thank you for your post Abenaki Ottawa, and for your answers Ross Nicholson & 1481899. The Sage 300 Support team advised the following as well:
Once the system manager serial number has been applied, the “refresh” button should be pressed
Hope this helps clarify what to do for others!
Warm Regards,
Erzsi
Am I right in assuming that the fix will also work for 2017, but not for 2016?
Hey Abenaki Ottawa, everything should be back to normal today. Please advise if you're experiencing otherwise!
We still have users that are getting this error today (different people than yesterday. It is taking us a bit to get through it. Some are also calling Sage Tech Support for help.
We still have users that are getting this error today (different people than yesterday. It is taking us a bit to get through it. Some are also calling Sage Tech Support for help.
*Community Hub is the new name for Sage City